Why is the factory reset giving error on my Asus Fonepad 7 FE170CG?

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Factory reset giving error on my asus fonepad 7 FE170CG

Whenever i try to factory reset my tab,the reset process begins but ends with an "error!".Please help
 
Re: Factory reset giving error on my asus fonepad 7 FE170CG

Welcome to Android Central! Is the device rooted? Are you resetting from the Settings>Backup & Reset menu, or from Recovery Mode?
 
i have the same problem. my asus k012 always error when i tried to factory reset. yes, my asus has been rooted. now my asus always stuck on asus logo before the asus loading screen. hopefully this forum will help me out

thanks