Why is the upgrade stopping?

[AC Question]

why is the upgrade stopping?

I have an LG Thrill that I am trying to update and going through each step that is asked to do. step one is fine, nothing running that will mess with it but at step two when it goes to download it just stops, says it's downloading but download bar goes away. what should I do?

 

[belodion]

Re: why is the upgrade stopping?

Welcome to AC.

If you can, try Settings, Storage, Cached Data, and clear the cache.

Posted via the Android Central App

 

[Rukbat]

Re: why is the upgrade stopping?

Is the phone rooted, or are you running a custom ROM? Either one will prevent an update from completing.