why is there an extra lock screen that I have to swipe away before unlocking my phone?

Emilia_Gustafson

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May 27, 2018
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Before I get the regular lock screen, it gives me one with an ad and 4 apps like messages, contacts, camera and "clear ram." I have to swipe away this screen for the actual one and it's very annoying and I'm scared that something bad has happened to my phone. This problem just occurred recently before I updated my phone to the most recent update.


(I have a samsung galaxy s8+)
 

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Dellsimkin

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Mar 9, 2018
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Download Malwarebytes free from the App Store run it see if it removes the problem if not go to home screen and return to original home screen launcher not a third party home screen launcher this should fix the problem also you can search for launcher apps that don't have the bulk where that you're speaking of but still offer the benefits I just researched state today and found most of them without add
setting not user pick launcher
 
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Dellsimkin

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Mar 9, 2018
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Download Malwarebytes free from the App Store run it see if it removes the problem if not go to home screen and return to original home screen launcher not a third party home screen launcher this should fix the problem also you can search for launcher apps that don't have the bulk where that you're speaking of but still offer the benefits I just researched state today and found most of them without add
setting not user pick launcher
 

belodion

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Jun 10, 2014
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Well, we've been trying to help but without feedback from the person who originally posted the question, we can hardly know whether our suggestions are effective.
If you've tried them yourself, tell us what happened. We can't really proceed further otherwise.

Edit: Posted same moment as @hallux..
 

Jasimin Mowery

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Feb 2, 2019
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Well, we've been trying to help but without feedback from the person who originally posted the question, we can hardly know whether our suggestions are effective.
If you've tried them yourself, tell us what happened. We can't really proceed further otherwise.

Edit: Posted same moment as @hallux..

It did not help my phone wit the same issues.. Says nothing was detected
 

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