Why isn't Hangouts Voice/Video call working for one contact?

anon(847090)

Well-known member
Jul 8, 2012
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Hangouts Voice/Video call not working for one contact

hangout stopped working for me a few days ago to just one contact(my wife).
I can message but Voice/Video calls don't work at all.

I don't hear any ringing and my wife's device wont ring either.
the same is true when she ring me. It works fine with all other contacts for me and her.

I cleared data/cache on both of our devices but still no luck. i even logged out both our devices
 

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