Why isn't my battery charging even when plugged in?

A

AC Question

Battery not charging even when plugged in

Recently started having charging issues. Phone will not charge even on factory charger. Phone will either stay on the current charge level or slowly drop. The phone will only charge when completely powered down but will take a long time and not go to full capacity. Looking back I had a screen pop up that i got a battery virus. It told me to follow these steps but looked bogus so I dismissed it. Ive down the whole reset, power down and even used CM Security to sweep for viruses and used Clean Master to clean files and memory plus boost the phone performance. Phone got better one time but went back to the problems. Is this a virus or a bad factory battery. I have a GS6 Edge. Cant remove battery on my own which means more cost. Suggestions? !!
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,384
250
83
Visit site
Re: Battery not charging even when plugged in

Faulty charger, USB lead, USB port, battery, or other.
 

Trending Posts

Forum statistics

Threads
943,085
Messages
6,917,191
Members
3,158,816
Latest member
kemberley1