Why isn't my HTC One M8 updating to Lollipop?

[AC Question]

My htc one m8 is not updating to lollipop

My htc one m8 is not updating to lollipop from kitkat 4.4.2. The software update option always checking the update but not working at all.

 

[itguyjax8430]

Re: My htc one m8 is not updating to lollipop

My htc one m8 is not updating to lollipop from kitkat 4.4.2. The software update option always checking the update but not working at all.

Welcome to Android Central!

You can go to the HTC Dev page and download the RUU file for your phone to your PC. Once you have it downloaded you can follow the instructions to update your phone via the RUU file. Make sure to download one specifically for your phone.

ROM Downloads for your HTC smartphone - Support | HTC United States