Moto G not working
Hello.
My friend gave me his Moto G to be fixed, the cellphone doesn't turn on on most of the times (it gets stuck on a black screen after the Motorola logo) and, when it turns on, it's impossible to use it, beacuse there are lots of processes stopping. My first idea was to factory reset it directly from the system or from the recovery, but it doesn't work, it looks like it's doing something, but when I turn the cellphone on, every thing is still there (and I still can't use it).
So, yesterday, I unlocked the bootloader to try to put a custom recovery or the stock firmware on it, using fastboot. The unlocking process was ok, but I can't do nothing on the cellphone using fastboot, when I try to put a custom recovery or the stock firmware, the messages appear on the cellphone and I get only OKAY on the computer, but when I turn the cellphone on, everything is still there and the recovery is still the default one. Does anybody have any idea of what it might be?
Long story short:
The smartphone doesn't work, I cant't factory reset it through the stock recovery, nor use fastboot to use a custom recovery or factory reset it (it seems to be okay on the cellphone and the computer, but nothing happens).
Sorry for bad English.
Hello.
My friend gave me his Moto G to be fixed, the cellphone doesn't turn on on most of the times (it gets stuck on a black screen after the Motorola logo) and, when it turns on, it's impossible to use it, beacuse there are lots of processes stopping. My first idea was to factory reset it directly from the system or from the recovery, but it doesn't work, it looks like it's doing something, but when I turn the cellphone on, every thing is still there (and I still can't use it).
So, yesterday, I unlocked the bootloader to try to put a custom recovery or the stock firmware on it, using fastboot. The unlocking process was ok, but I can't do nothing on the cellphone using fastboot, when I try to put a custom recovery or the stock firmware, the messages appear on the cellphone and I get only OKAY on the computer, but when I turn the cellphone on, everything is still there and the recovery is still the default one. Does anybody have any idea of what it might be?
Long story short:
The smartphone doesn't work, I cant't factory reset it through the stock recovery, nor use fastboot to use a custom recovery or factory reset it (it seems to be okay on the cellphone and the computer, but nothing happens).
Sorry for bad English.
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