Why isn't my voicemail icon showing up?


New member
May 28, 2015
Voicemail icon not showing up

I have a samsung note 4 and from day one the little cassette icon that usually displays when you have a voicemail has not shown up. So I have no idea when I have a voicemail. I can see missed calls, texts, emails and so on. I can call and retrieve voicemails just fine but I have to dial in every time I have a missed call because there is no notification. I have tried the hard reset, clearing the cache and backup and restore. What am I missing?

Samsung Note 4