Why my mobile turn off when i plug in earphone

[Android Central Question]

when i plug in my earphone my mobile Xiaomi (MI 4) is turn off, i use different earphones xiaomi earphone I also replace my mobile earphone jack but still my mobile turn off when i plug in earphone how ?

 

[Rukbat]

That's not something we can troubleshoot from here. I suggest that you take it to a repair shop or contact Xiaomi (put contact Xiaomi into a search box and you'll get the number for your country).