why my s7 edge is freezing all the time

[AC Question]

why my s7edge is freezing all the time and switching off automatically and cannot be switch on.. need to wait for battery to drain so that can recharged and put back on. After some hours, same issue.. please help

 

[mhinc]

why my s7edge is freezing all the time and switching off automatically and cannot be switch on.. need to wait for battery to drain so that can recharged and put back on. After some hours, same issue.. please help

There are a lot of possible reasons.
- Over heating
- Nearly full storage
- App causing the issue running in the back ground.
- Hardware issue.

But from what you are saying about needing to wait for the battery to drain to recharge it, sounds like a bad battery. Which could be the issue of over heating and could be the issue causing your freeze ups.
If it's under warranty I would suggest calling Samsung for Warranty

 

[tony bag o donuts]

There are a lot of possible reasons.
- Over heating
- Nearly full storage
- App causing the issue running in the back ground.
- Hardware issue.

But from what you are saying about needing to wait for the battery to drain to recharge it, sounds like a bad battery. Which could be the issue of over heating and could be the issue causing your freeze ups.
If it's under warranty I would suggest calling Samsung for Warranty

I agree. Probably a faulty battery.

 

[spantch101]

I agree. Probably a faulty battery.

Samsung device with faulty battery . No way !! Lol