Why my samsung s5 can connect to wifi but has no internet when i search or something

[Android Central Question]

It is the first time connecting to our newly router
Then when i connect it it shows the wifi logo
But when i search or go to youtube no internet
I mean i can’t connect
What should I do???!!

 

[belodion]

Contact your ISP.

 

[mustang7757]

It is the first time connecting to our newly router
Then when i connect it it shows the wifi logo
But when i search or go to youtube no internet
I mean i can’t connect
What should I do???!!

Hi, if you can register a account, we be happy to assist you.
I'll provide a link to register so you can communicate here.
https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[B. Diddy]

Are you sure you set up your router correctly?

 

[Rukbat]

That's called a limited connection, and it's usually a wrong setting in the phone (like using a static address that the phone can't use) or something wrong with the way the router is set up. If any other device can connect to the internet, it's most likely a phone problem. If no device can connect to the internet, it's most likely a router problem. (It could be a provider problem, but if you call their customer service number and they're having a problem, there's usually a recording telling you that internet service is out in ... and they list the areas.)

(And a limited connection is one of the most difficult problems to troubleshoot - even for a technician sitting by your router.)