Why my videos downloaded from my laptop has no sound?

Luthfi E

New member
May 23, 2016
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Ever since i download a video like science video or any stuffs that's a video, an error shows up saying "audio format not supported". i tried changing the format "stereo" to "mono" but still didn't worked out.

The video works fine on my laptop but everytime i copied these files to my 32GB Transcend SD card, it commonly says "audio format no supported".
it works if i viewed it online (in the phone itself). Downloading it through my phone through internal isn't a good idea for me because i have a low internal memory (8GB LG G3 Beat D724), even setting the default download file to SD card wont work either!
 

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