Why no email notification sound...???

[AC Question]

I have Samsung Galaxy S6 Edge and for some reason I am not getting a notification sound for my emails on my Hotmail account.

I get all the other notifications, i.e. Facebook, Messenger, Skype etc but not for emails.

I have checked that notifications are active and they are.

Can anyone help?

 

[B. Diddy]

Welcome to Android Central! Open the Email app, tap Menu/More>Settings, and select the Hotmail account. Look for the notification options in the menu--is the notification tone set to something besides None or Silent?