Why "Samsung Connect Panel" doesn't appear me?

Santiago Alvarado1

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Jul 12, 2018
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A few days ago I updated my android to 7.0 (J5 Prime) and I used to change the audio output in the notifications panel in Android 6.0. Now I can not do it because I do not get the option to change the audio output in the notifications panel. I downloaded SmartThings and I have to go to "Settings" and activate "Samsung Connect Panel" but that option does not appear. What I have to do to make that option appear to me?
 

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