Why won't my download dictionary update information end on my Samsung Galaxy Note 4?

[AC Question]

download dictionary update information won't end on Samsung Galaxy Note 4

"download dictionary update information" app has been running for 6 hours on Samsung Galaxy Note 4 - can't get it to stop - took battery out, didn't stop it

 

[B. Diddy]

Re: download dictionary update information won't end on Samsung Galaxy Note 4

Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-14686

 

[Javier P]

Re: download dictionary update information won't end on Samsung Galaxy Note 4

There are more people having the same issue and with different devices. Let us know if B. Diddy's instructions fixed your problem, that could be very helpful.

Also, you can check this other thread.

http://forums.androidcentral.com/showthread.php?t=545085