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Why won't my Galaxy S4 bluetooth connect to HP notebook after installing Windows 10?


AC Question

After upgrading from Windows 8.1 to Windows 10, my Samsung Galaxy S4 bluetooth won't connect to my notebook. Both devices are recognized and paired with each other, but when sending a file I get an error "Connection Failed" on my phone. I have rebooted both, unpaired and paired again. Both appear to be paired to each other, but won't connect and send files. I am a very low tech grandma, so any help in easy to understand terms is appreciated.