Why won't my Gear S2 connect remotely?

[Nicholas Echcaroff]

Gear s2 won't connect remotely.

So I just got the gear s2 yesterday through T-Mobile. It connects fine via bluetooth with my s6 edge+. But when I turn off bluetooth on the phone (just to test the remote connection) it doesnt work. Call forwarding, texts, nothing comes through. Anyone have any idea's?

 

[perezs07]

Re: Gear s2 won't connect remotely.

Make sure you checked remote connect on gear app first

 

[haus]

Re: Gear s2 won't connect remotely.

It seems the different carriers have different setups, but for mine (Verizon) I had to turn on remote connection in Gear Manager and also set Gear Network on (or auto switch) on the watch. My watch will go into standalone mode for a moment when I turn the phone BT off (or walk out of range), then once it connects remotely it will say "connected remotely".

t-mo seems to have auto call forwarding, which is cool. On Verizon I get everything except actual call forwarding (I have to set that manually). Emails, SMS/MMS, and call notifications all came through on the watch this morning while my phone was at home.

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

I have set remote connection in the gear app already. And when I lose BT it just stays in "Standalone Mode".

 

[Thelt2000x]

Re: Gear s2 won't connect remotely.

I have set remote connection in the gear app already. And when I lose BT it just stays in "Standalone Mode".

Do you have a Samsung account?

Posted via the Android Central App

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

Yes. I have a samsung account and Gear Manager asks me to sign in to my samsung account when I went through set up. It just doesnt connect for whatever reason.

 

[Thelt2000x]

Yes. I have a samsung account and Gear Wear (the app) asks me to sign in to my samsung account when I went through set up. It just doesnt connect for whatever reason.

Just wondering do you have SOS on? In the gear app settings?

Posted via the Android Central App

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

Again, just to be straight. Everything works fine when I am connected through BT. The only issue is that I am not getting a "Remote Connection" when I am away from my phone.

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

SOS?

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

As in "Send SOS messages"?

 

[Thelt2000x]

Re: Gear s2 won't connect remotely.

As in "Send SOS messages"?

Yes

Posted via the Android Central App

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

No, that is off. But should that effect the Remote Connection?

 

[Thelt2000x]

Re: Gear s2 won't connect remotely.

No, that is off. But should that effect the Remote Connection?

I had an issue with it earlier. That's why I asked. I was having an issue going into remote mode. Restarted both phone and watch fixed it.

Posted via the Android Central App

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

I'll give it a shot... :'(

 

[Nicholas Echcaroff]

Re: Gear s2 won't connect remotely.

Just an update. Still doesn't work.

 

[FitzAusTex]

Re: Gear s2 won't connect remotely.

I have the Bluetooth model, and noticed for around a week that I was not able to connect remotely. I was either "Connected via Bluetooth" or "Standalone" even though I had wifi on and I was connected to my router. Didn't receive any notifications with Bluetooth off. I checked the Gear app, and under Settings, "Connection" was on, and "Use Remote connection" was on. Tuned it off and back on, and for an entire day, the green toggle would not turn back on after attempting to connect.

Finally this morning, I did a factory reset of S2 and now I'm able to turn off Bluetooth, and I'm seeing "Connected Remotely" on the S2 after about 20 seconds of initial "Standalone".

Don't know if this is what y'all are experiencing, but might be worth a shot to reset. Also, I'm using a Nexus 5.

 

[Thelt2000x]

Re: Gear s2 won't connect remotely.

Just an update. Still doesn't work.

Sorry buddy. I don't know. The only thing I can think of is a factory reset. If that doesn't work.....take it back. Don't leave the store until you can remote connect

Posted via the Android Central App

 

[Nicholas Echcaroff]

*Update* Just got back from T-Mobile. The issue was that the Sim card they had as active for my watch was not the Sim card that was in my watch lol. Everything is working now. Thx for all your troubleshooting.

Posted via the Android Central App

 

[Thelt2000x]

*Update* Just got back from T-Mobile. The issue was that the Sim card they had as active for my watch was not the Sim card that was in my watch lol. Everything is working now. Thx for all your troubleshooting.

Posted via the Android Central App

Awesome to hear!!!

Posted via the Android Central App

 

[perezs07]

Re: Gear s2 won't connect remotely.

What does signing in to a Samsung account do? I don't think I am and I can go into a remote connection. (Side note) when I tried playing samsung milk just on watch no Bluetooth connection to phone, it did say standalone mode for some reason.