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Why won't my keypad show on lock screen? LG D-625


AC Question

I can answer incoming calls and take pictures with the screen locked, but when I tap on the field to enter my PIN, nothing happens - the keypad doesn't show and I can't get into the phone. I rebooted, removed battery, SIM, all that hoo-ha and nothing...I get notifications - email, whatsapp, etc but I can't get in to retrieve anything. Help!? It's my work phone so I really need to be able to access this stuff...

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Any chance the phone is connected to a Bluetooth keyboard nearby?

Juliana Hoyl

New member
Sep 4, 2015
No :( and I can't access it when I connect it to my computer with a cable, I guess it has to be unlocked for that...is a hard reset an option?