Why won't my Nexus 7 4.3 recognize my bluetooth keyboard?

A

AC Question

Why wont my Nexus 7 4.3 recognise bluetooth keyboard

Have tried rebooting, turning wireless off but my Nexus 7 keeps saying there are no nearby bluetooth devices. It is a Logitech keyboard that my Samsung phone recognises but not the Nexus??
 

B. Diddy

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Welcome to Android Central! Is there a Connect button on the keyboard that you have to press for other devices to see it?
 

rasmith1959

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There is only the on/off button, which when on other devices see and sync with it.
Is this the type keyboard your talking about?

67f2f1320646c9e18d6b475e91901c35.jpg


If so, then there is a connect button on the bottom of the keyboard.
 

B. Diddy

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Hmm. It might be a hardware issue with the tablet. The 2012 N7 is getting pretty long in the tooth, so I wouldn't be surprised if things started to malfunction.

See if turning wi-fi off makes a difference--sometimes, wi-fi can interfere with Bluetooth (if you're using 2.4 GHz wi-fi).

Also, a factory reset might be worth trying. But I'm leaning more towards hardware problem.
 

tryx12

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Well just after accepting it is a hardward problem, it recognised a nearby bluetooth device in a cafe!
So I guess I will try the factory reset...thanks for you help. Guess I should just front up and buy a new one
 

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