Why won't my phone switch from speaker to my Bose Quiet Comfort 15 headset when I plug them in?


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Oct 10, 2010
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Samsung Note 4 and Bose Quiet Comfort15 (QC15) headset problem

Phone: Samsung Note 4 SM-N910C
Headset: Active headset Bose Quiet Comfort 15 (QC15)
Problem: With the level switch in the QC15 set to Hi the phone does not switch from speaker to headset when connecting the headset.

With the level switch in the QC15 set to Lo there is no problem. Also with all other passive headsets there is no problem.
To use the QC15 in Hi I first have to switch to Lo, connect the headset and switch back to Hi.
It seems to be an impedance issue.

Anybody with the same experiance and/or have a solution?

After the latest update from Samsung the problem is over.
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