Why won't my Samsung S5 reboot?

[AC Question]

Why wont my samsung s5 reboot

My phone has been stuck on the start up samsung screen after the update ive even tried to reboot it but no luck. any help will be appreciated.

 

[B. Diddy]

Re: Why wont my samsung s5 reboot

Welcome to Android Central! Can you boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-10683

 

[srkmagnus]

Re: Why wont my samsung s5 reboot

My phone has been stuck on the start up samsung screen after the update ive even tried to reboot it but no luck. any help will be appreciated.

Power off the phone (remove the battery or long press the power button). Hold volume down+home+power until the recovery screen loads and use the volume down button to "clear cache" and press power to accept. Reboot and see if that fixes the issue.