Why won't my wifi connect unless I turn off Mobile Data on Galaxy Alpha?

pennywaltz

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May 19, 2014
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My wifi won't connect unless I turn off Mobile Data on Galaxy Alpha

I am a new Android convert from iOS... I just picked up the Galaxy Alpha.

So I have typed in my wifi password, instead of saying "Connected" it is saying "turned off" But when I turn off my mobile data, the phone connects to my wifi... Is there a way to keep my phone on wifi so I don't eat up all my data?
 

Rukbat

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Feb 12, 2012
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Re: My wifi won't connect unless I turn off Mobile Data on Galaxy Alpha

That's probably a carrier preference. They have the phone built so it uses mobile data if it's available and turned on. (They can't charge you for overage on wifi.)
 

Jason Carnell

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Dec 8, 2014
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I'm having the same problem. Used 90% of my data in less than 24 hours setting up my phone before I figured out what was happening. Fxcking bullshxt. I'm returning this thing tomorrow.
 

j4m11k62

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Dec 10, 2014
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Re: My wifi won't connect unless I turn off Mobile Data on Galaxy Alpha

I have a similar problem. However, my wifi always connects immediately after I reboot the phone and it will continue to connect to wifi all day until I go to work for the day. Then when I come home it refuses to connect to wifi until I reboot the phone again. It's kind of annoying to have to reboot the phone every day. The same thing happens with other wifi networks to which I regularly connect. This happened after I had to reset the phone to factory default to cure a problem with file system corruption on my external SD card (that's a whole 'nother story). Based on the symptoms, I suspect that there is a parameter in one of the configuration files that controls how long the phone keeps looking for a wifi connection after it loses the connection due to moving out of range. However, I have not tried disabling mobile data to see if the phone will connect to wifi mostly because my phone did not behave this way before the factory reset. I will try that and see if it works this evening after work.
 

rstout76

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Apr 20, 2011
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Re: My wifi won't connect unless I turn off Mobile Data on Galaxy Alpha

Had the same problem. I did a factory reset and skipped the AT&T crap at the beginning and it hasn't been a problem again.
 

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