Wi-Fi drops constantly


New member
May 22, 2015
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Anyone having issues with Wi-Fi dropping all the time after latest update? When I say "all the time" I mean like every couple of minutes.
All network settings reset.
MAC set static.
It's the only one of maybe 30 Wi-Fi devices in house with the issue.
Wi-Fi AP rebooted.
Phone rebooted.
Phone is maybe 1 metre from the access point most of day.
Nothing seems to keep it stable.
The phone's unusable and I've only got a couple of weeks to return it if this doesn't get fixed.

J Dubbs

Well-known member
Jun 4, 2016
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Sometimes after a major update problems can come up that only a factory reset can fix. You might try clearing the cache partition first, then the factory reset. Or you could just send it back now since you've tried the other options. I would factory reset it without restoring anything just to see if that fixed it... if so finish setting it up... if not ship it back for a replacement or refund ;)


Well-known member
Feb 27, 2013
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I haven't had any wifi issues. Maybe check your connection, setting etc. Maybe contact Samsung tech support. If they can't help maybe request repair or a replacement.