WiFi issues

[Droid669]

Does anyone know why my moto x will not connect to my work WiFi? It says connect then just says saved, it works just fine on my home WiFi and my parents WiFi network just not at work. Any help would be great, thank you

 

[hallux]

Do you know what kind of authentication and hardware is being used? There is a known issue with the Turbo that causes the same symptoms, related to WPA2-PSK on certain Cisco hardware using AES encryption.

Droid turbo wireless issue (Cisco wlc) | Verizon Motorola Droid Turbo | XDA Forums

I wonder if that's causing problems with the 2014 X also. I know, VERY specific but the more detail the better. FWIW, on a network the Turbo can't connect to my 2013 X connects and holds perfectly fine.

 

[fatboy97]

Work Wifi's are the odd balls usually... you are not in control of them, you don't know if they have the latest software patches, you don't know how they are configured, and in most cases you have no idea what equipment they are using. It could be any one or combination of any one or more of these that might be causing your issues.

Have you talked to anyone in your IT support that might know some of the details of your office configuration?