Will it get worse? Screen Flex Issue

m91

New member
Jun 14, 2012
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I got my One X over a month ago and all was good. My nephew dropped the phone last week and the phone screen got scratched quite a bit and the phone started playing up. WiFi kept dropping, software freezing. So since I still had insurance with my network I ordered a replacement. I received the replacement yesterday and when I pressed down the the sides of the phone I could see ripples all the way to the top of the screen. I called up and got a replacement for the replacement and it arrived today. Phone was completely drained in battery :S but I let it charge and then tested out the screen. Flex is still there but slightly less. This one is much more usable the the other but I was wondering, will it get worse? Do not remember this problem on my old one. Is it worth getting another replacement or is this normal and should I stick with it?

Thank you

(1st was HT24, 2nd was SH24, 3rd is HT24)

Just found dead/bright pixel on the left of my menu bar. Considering asking for another, but dreading the problems that one holds :(
 
Last edited:
My HOX (international version) shows none of this unless I press WAY HARDER than any sane person would ever do right at the edge of the screen.

I mean squeeze it till you think you will break it hard.

Put the issue back on the supplier, and accuse them of sending you a referb that was never fixed, just wiped and put back into inventory, and demand a NEW unit, not a referb. That puts them immediately on the defensive and they won't give you any grief about yet another exchange and they may make sure it is not just a recycle of someone elses rejected phone.
 
My HOX (international version) shows none of this unless I press WAY HARDER than any sane person would ever do right at the edge of the screen.

I mean squeeze it till you think you will break it hard.

Put the issue back on the supplier, and accuse them of sending you a referb that was never fixed, just wiped and put back into inventory, and demand a NEW unit, not a referb. That puts them immediately on the defensive and they won't give you any grief about yet another exchange and they may make sure it is not just a recycle of someone elses rejected phone.

I am so glad I took your advice. I asked for another replacement and received it today. It is perfect. No screen flex at all :) I am glad I waited for longer and went for a replacement. Got some reimbursement too because of the hassle :D
 

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