So my current Samsung Note 5 has started randomly rebooting itself in addition to the battery
problems and the GPS problems.
So I have decided to finally take the plunge and get a new phone
...
I want to get the Samsung Galaxy 10 + 512 GB Unlocked wmodel. When I attempt to purchase it on the Best Buy website, I get the message below that my current Sprint account is not compatible with the phone, and I have to make an appointment with a 'mobile specialist'. I did make the appointment for Saturday.
Personally I don't understand, and I kind of feel like Sprint is trying to push me into getting the 128 GB model only. In fact I wouldn't be surprised at all if, when I meet with the Best Buy employee, that Sprint tells us I will have to purchase the 128 GB model to be compliant with Sprint.
I know that several of my esteemed colleagues here have successfully purchased a Samsung S10 + 512 GB model thru Best Buy and put it on the Sprint network...
So my question is what gives?
I have the Unlimited Freedom Plan, so why would the Samsung S10 + 512 GB model be Incompatible with my current Sprint Unlimited Freedom Plan?

So I have decided to finally take the plunge and get a new phone

I want to get the Samsung Galaxy 10 + 512 GB Unlocked wmodel. When I attempt to purchase it on the Best Buy website, I get the message below that my current Sprint account is not compatible with the phone, and I have to make an appointment with a 'mobile specialist'. I did make the appointment for Saturday.
Personally I don't understand, and I kind of feel like Sprint is trying to push me into getting the 128 GB model only. In fact I wouldn't be surprised at all if, when I meet with the Best Buy employee, that Sprint tells us I will have to purchase the 128 GB model to be compliant with Sprint.
I know that several of my esteemed colleagues here have successfully purchased a Samsung S10 + 512 GB model thru Best Buy and put it on the Sprint network...
So my question is what gives?
I have the Unlimited Freedom Plan, so why would the Samsung S10 + 512 GB model be Incompatible with my current Sprint Unlimited Freedom Plan?

