Wow. Samsung delays and offering free gifts

[chris2004]

Thanks for the copy of the letter. I pre ordered mine in Thailand so i will take the letter to my supplier and try to get the extra freebies. Maybe worth it for the wait. The delays seem excessive though with only 2 problems out of millions of phones.

 

[Gita Madhu]

I'm sorry if I'm barging in but I really can't seem to find out what I'm supposed to do here. I'm trying for the Win a Samsung Galaxy Note 7 thing and am supposed to join the forum. So basically hello everyone

 

[PRGDR]

Yes, I agree Samsung is acting in a very nice way here. Not all companies are like that (actually, in my experience, most are unlike that).

 

[SpookDroid]

Magnify just came in real handy while looking at that letter! Man I hope they don't recall. Idk how long I can go without my Note.

Nice of them to try and take the sting out of the delay.

They just did. Global recall.

 

[toenail_flicker]

I'm sorry if I'm barging in but I really can't seem to find out what I'm supposed to do here. I'm trying for the Win a Samsung Galaxy Note 7 thing and am supposed to join the forum. So basically hello everyone

Welcome. And just post. That's all they want.

 

[toenail_flicker]

They just did. Global recall.

Question, please, and I'm sorry it's OT. What do the little ball icons next to the user names mean? Yours is green and mine is yellow. Some new members are green. Thanks.

 

[SpookDroid]

It's like a messenger status, I think. Green for Online, Yellow for (not really sure haha, but I'm guessing away?), Gray for offline.

 

[nonie]

Hope we find there gonna give everyone a freebie with the global recall.

 

[toenail_flicker]

It's like a messenger status, I think. Green for Online, Yellow for (not really sure haha, but I'm guessing away?), Gray for offline.

Got it. I bet I set something in my profile. Thanks!

 

[avivzan]

I talk today with the one of the stuff from samsung store and he told me that i can register for kind of second pre order of the note 7 since they delay the pickup date of the first pre order and because the phone haven't officially been release here in thailand, he told me that i would get this kit mentioned in the letter.
that's very nice of samsung to do that even though they kind of a very good reason for that...

 

[alexeisch]

I hope Samsung sends free screen protectors to all those that want one. A lot of people are going to be out a screen protector when they get their new phone!

 

[theshaz]

If they do a recall for US customers, I hope they offer a free VR. I wouldn't be too bothered by a recall, but it would be a nice touch.

Put me down for that as well

I am keeping my Note 7 - I cannot go back to the Note 5

 

[Morty2264]

Wow. That is really well done. Flagships have growing pains quite often upon release; but I must say, Samsung is outshining the rest by being so outright and generous. Hopefully this situation gets resolved quickly and Samsung does not suffer too badly from this.

Whatever negativity that is out there with regards to this problem, no one can say that Samsung is not trying its hardest to not only make up for the inconveniences made; but to also keep their customers informed and satisfied. That is the sign of a good company.

 

[SpookDroid]

I hope Samsung sends free screen protectors to all those that want one. A lot of people are going to be out a screen protector when they get their new phone!

T-Mobile is offering to refund any accessories you've purchased for the phone should you decide to return them.

 

[Katrina White1]

I hope Samsung sends free screen protectors to all those that want one. A lot of people are going to be out a screen protector when they get their new phone!

Good point. Most of them were garbage but garbage we paid for! A new screen protector of our choice would be a nice gesture for our troubles.

 

[Droid_Droid]

That's when you know a company is doing a good job.

 

[boss.king]

Nice gifts.