"Your device has been modified"

[cyanide911]

Here's the deal. I bought this Note 2 off a friend's friend so I can't *really* be sure what went on with this. It's under warranty still though.

I'm not able to update it via the in build software updater because it says "Your device has been modified. Software updates are not available". Here's what I tried:

1. Factory reset: Made no difference
2. There's no SD card so it can't be anything to do with the SD card (as reported in some other similar threads)
3. Flash counter is ZERO
4. Phone is unrooted.

So I don't really know what to do now. I'd flash 4.1.2 with odin but my dad is using it and he wants to do it the 'legitimate way' whatever that means.

Anyway, so do we have a 'fix' for this? If not, am I safe to go to the Samsung service center with this since the flash counter is 0 so they can't say that I've modified it?

 

[friedtators]

That's usually the message you get when its been rooted whether it is currently or not

 

[sejgiul]

It's probably a custom kernel that's causing that. Make a screen shot of your about screen so we can see.

Sent from my GT-N7100 using Tapatalk 4 Beta

 

[cyanide911]

I'm not able to update via Kies either. So I guess updating via Odin and then resetting the counter is my only possible path left?

I just want a device that can be updated via OTA updates, nothing else. I don't want to root or install any custom ROM or Kernel.

 

[sejgiul]

Just flash an official firmware from sammobile for your model through Odin. Then the counter won't be affected.

Sent from my GT-N7100 using Tapatalk 4 Beta

 

[jdub1981]

Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

 

[jdub1981]

Odin is the official samsung way of flashing, Sammobile should have the firmware but unfortunately you have to signup to get access to the downloads section. This probably will be your best best. Good luck.

Sent from my SAMSUNG-SGH-I317 using Tapatalk 2