I have a oneplus 6 and I was looking through my storage to see what was eating up most of it. I ended up realizing YouTube was taking up most of my storage. My phone says the app size is 166mb but it also says it has 29. 37gb of user data under YouTube. I tried clearing the cache and storage but they just fill back up instantly. I do have YouTube premium but nothing downloaded as I deleted everything. Any ideas?
- Mar 9, 2012
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Welcome to Android Central! Open YouTube, tap your profile pic at the upper right, then Settings>Background & Downloads. Does it show there how much space any downloads are taking up?
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
- Feb 6, 2017
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Javier P
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- Feb 21, 2014
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Welcome to the forums. I had never heard of such a problem and a quick search showed just a couple of similar reports.
For RAZR 2
https://support.google.com/android/...unt-of-data-even-after-clearing-storage?hl=en
And for OnePlus 7
https://forums.oneplus.com/threads/why-youtube-always-show-4-6-gb-user-data.1423199/
Unfortunately they don't include an explanation of what the problem is or how it can be fixed, short of a factory reset.
You could try this long shot. First switch WiFi and mobile data off to avoid and sync process and then go to settings - apps - YouTube - force stop - clear storage - uninstall updates (three dots top right). Stay in the storage screen for YouTube and see if User Data goes back to that high value. If it stays low switch WiFi on and wait for the sync process.
For RAZR 2
https://support.google.com/android/...unt-of-data-even-after-clearing-storage?hl=en
And for OnePlus 7
https://forums.oneplus.com/threads/why-youtube-always-show-4-6-gb-user-data.1423199/
Unfortunately they don't include an explanation of what the problem is or how it can be fixed, short of a factory reset.
You could try this long shot. First switch WiFi and mobile data off to avoid and sync process and then go to settings - apps - YouTube - force stop - clear storage - uninstall updates (three dots top right). Stay in the storage screen for YouTube and see if User Data goes back to that high value. If it stays low switch WiFi on and wait for the sync process.
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Hi, you can post pictures with this guidelines
https://forums.androidcentral.com/showthread.php?t=413366
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- Feb 6, 2017
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Javier P
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- Feb 21, 2014
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Yeah, it was a just long shot. I'll search a bit more and I'll let you know if I find anything. In the meantime I'd recommend you to get in touch with OnePlus support and report this bug through their 'Feedback' tool.
After all this troubleshooting it seems that the problem is not related specifically to the YouTube app. It could be a weird bug in the system that reports the storage wrongly and a factory reset could do the trick. The other possibility is a hardware problem and only the OP support could help.
Javier P
Ambassador
- Feb 21, 2014
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- Feb 6, 2017
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you think factory reset
- Feb 6, 2017
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- Feb 6, 2017
- 96,693
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- 113
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