Z Force replaced under warranty

bill-e

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Jul 8, 2011
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So I bought a Turbo 2 the month it came out. 2 years later I did the "free" design refresh and received a brand new Z force in Sept 2017. Well, a month ago while on a business trip I ruined off my phone while on a plane and later when I tried to turn it on again it went into a continuous boot loop (actually booted to the blue Moto screen and kept blanking out and turning on, like it got stuck and couldn't go any further. Nothing either I or the VZW rep tried would recover it so they decided to replace it under warranty (I have the assurion warranty) as a post warranty failure...so no deductible.

My battery was not performing well and now this is like a new phone. My only complaint is that it is only 32g where my previous was 64g. I called VZW who assured me that I deserved a 64g phone but alas, there are none in their stock...so I'm stuck with this.

Anyway, I'm very happy with the like new performance and I even bought a charger with a timer so I can charge it for only 2 hours which brings it to just under 95% after a normal day of use. I hope the battery lasts longer this time. I really like the phone and see no need to upgrade plus I like my moto mods (camera ($124) and JBL($39))
 

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