Hey all, I've been trying to troubleshoot my
ZTE Blade Z Max z982 phone this week.
For a while, the power button has been unresponsive to my presses. I sent it to a local phone shop for a first opinion, and they claimed it's a software issue and would require a hard reset for $20. Their rationale was that the button can still make clicks.
Is this a fair assessment? When I first discovered the unresponsiveness, I figured it was my case. I felt I was correct when it became slightly easier to turn the phone off/on with a little force, then that method fell through.
Recently, the phone completely drained itself, making it a hassle right now to access it. I tried one suggested method of plugging my phone into the computer to boot it up, but it only causes the battery percentage to show.
Furthermore, I would prefer not to hard reset, as there's a few files and accounts that I would like to transfer to a new phone. Is there still a way to access them?
ZTE Blade Z Max z982 phone this week.
For a while, the power button has been unresponsive to my presses. I sent it to a local phone shop for a first opinion, and they claimed it's a software issue and would require a hard reset for $20. Their rationale was that the button can still make clicks.
Is this a fair assessment? When I first discovered the unresponsiveness, I figured it was my case. I felt I was correct when it became slightly easier to turn the phone off/on with a little force, then that method fell through.
Recently, the phone completely drained itself, making it a hassle right now to access it. I tried one suggested method of plugging my phone into the computer to boot it up, but it only causes the battery percentage to show.
Furthermore, I would prefer not to hard reset, as there's a few files and accounts that I would like to transfer to a new phone. Is there still a way to access them?
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