11-09-2012 03:39 PM
28 12
  1. redcat22's Avatar
    IKR! LOL! Anyways, i have a noob question about getting a replacement phone. Can i just go to a Verizon store and get it there? Or do i have to do all of this over the phone with customer service?
    11-08-2012 12:49 PM
  2. mightyfacundo's Avatar
    I'm not sure. I'd probably call your local store and see what they can do for you, but I think you'll eventually have to deal with someone over the phone. Also, I'd ask and see if you could get a Rezound in exchange. Just be very nice and respectful, tell them about reboots, data drops, and whatever else and see if they'll help you out.

    Sent from my ADR6400L using Android Central Forums
    11-08-2012 01:06 PM
  3. redcat22's Avatar
    Well i called Verizon (all warranty/repair issues are done over the phone) and i'm getting a refurb'd Tbolt. Sucks. I was polite the whole time, i really tried pushing to get a Rezound, and i think i was close but to no avail. If you have multiple problems/repairs with a certain phone, that's when you could get a different phone. In hindsight, i should have said i didn't even like the way the Tbolt performed when it wasn't broken. Oh well. Screw it, i'm gonna root the replacement and turn into a flashaholic. I'll never check another md5 sum again! LOL
    11-09-2012 03:39 PM
28 12

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