Go the kitkat upgrade today for my s3 from USC. Now I can't turn on wifi. It's grayed out - and won't turn on. Anyone have any advice? Tried powering off, airplane mode on / off. Just doesn't turn on anymore!
I got the update last night and am seeing the exact same thing. The on/off switch for wi-fi is grayed out and can not be turned on.
I'll be calling US Cellular tonight when I get home!
I just called customer support and they suggested doing a factory reset. They said they need as many examples as possible so they can take this back to Samsung.
I'll be trying it today, hopefully it works out.
I just called customer support and they suggested doing a factory reset. They said they need as many examples as possible so they can take this back to Samsung.
I'll be trying it today, hopefully it works out.
Mine is working fine....
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I got the same response. You just have to back up whatever you care about, contacts, photos etc. They'll walk you through the backup but you may need a computer and usb connection if your sync to google isn't working.
The guy I talked to said that the factory reset has fixed the problem for everyone he talked to this morning, and that the reset was the only fix they knew of so far.
Good luck everyone!
Did you do a factory reset, or did it just not malfunction when you upgraded?