07-25-2011 02:17 PM
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  1. zeus_r6's Avatar
    Switched from a Droid Incredible to this phone and let me say out of the box the charge was the biggest pos phone I've had yet. Plagued with random freezing, phone bogging down randomly, lost text messages, data dropping, slow camera and a number of irritating little quirks. Flashed it with the Altered Beast rom and it's a bit faster, the all the original problems remain. So sick of this about ready to lose my *** and trade for a thunderbolt.

    Should have kept my Droid Incredible.
    07-18-2011 12:11 PM
  2. deadpenguins's Avatar
    Try swapping it out for a replacement, sounds like a lemon to me.
    07-18-2011 12:15 PM
  3. daThomas#AC's Avatar
    Yea, I'm gonna say you got a bad unit. I was very impressed by the Charge's speed. Swap it out,
    07-18-2011 12:19 PM
  4. zeus_r6's Avatar
    They used to swap incredibles no questions asked....when I call for a replacement of this phone they want me to sit on hold then go to another phone and sit on the line with tech support...not going through that with a rooted handset. What issues are considered no questions asked replacement?
    07-18-2011 12:19 PM
  5. Halcyon's Avatar
    Ive had 3 Thunderbolts and now 1 Charge. My Charge works great. So saying the Charge is garbage is kinda reactionary. "Your" charge is garbage. As for your no questions asked question... Being rooted and romed could be an issue for you since you voided the warrenty. But a dead phone may warrent a new one as long as you are inside your 14 days.
    07-18-2011 12:29 PM
  6. tintn00's Avatar
    Bring it to a verizon store to swap it. Make sure it's in an affluent area (customer service is usually better).

    Sent from my SCH-I510 using Tapatalk
    07-18-2011 12:30 PM
  7. zeus_r6's Avatar
    Ive had 3 Thunderbolts and now 1 Charge. My Charge works great. So saying the Charge is garbage is kinda reactionary. "Your" charge is garbage. As for your no questions asked question... Being rooted and romed could be an issue for you since you voided the warrenty. But a dead phone may warrent a new one as long as you are inside your 14 days.
    Ok maybe I have a lemon. If it's put back to stock the root/rom is not an issue.
    07-18-2011 12:38 PM
  8. Sting23ray's Avatar
    Bring it to a verizon store to swap it. Make sure it's in an affluent area (customer service is usually better).

    Sent from my SCH-I510 using Tapatalk
    Sad... but very very very true....
    07-18-2011 01:58 PM
  9. AndroidXTC's Avatar
    To bad you are having trouble. My Charge is wonderful I just love it!
    07-18-2011 03:26 PM
  10. dressagerider's Avatar
    Sorry to hear you are having problems. I had the thunderbolt before the charge and there is no comparision. The thunderbolt was a terrible phone and had a host of problems. I have had some minor glitches with the charge but overall love the phone. You probably have a lemon - have verizon send you a new one and see if you like the phone better.
    07-18-2011 04:10 PM
  11. Farabomb's Avatar
    I have the charge and my GF has the Tbolt. Playing with both I have to say the charge is the superior 4LTE phone. The Tbolt randomly reboots more often than the charge and it sucks battery pretty quickly. You may very well gotten a lemon and I'd exchange it and see if you have a better experience.

    As far as the brick and mortar stores go all the corporate verizon stores I have gone to I haven't had the best of luck. Seems the area didn't matter much, they just want to push units out the door. When I got the charge and the Tbolt I went to an independent store and had a much better experience. They spent a lot of time explaining and seems to know more and care more about the product. Yes, I live in the woods but work in the metro area so it was my choice to not go to the corp. store.
    07-18-2011 06:13 PM
  12. dhp106's Avatar
    Keep us posted on your results. My phone is quick and AWESOME. first androind (coming from iphone 4) and loving it. Definitely not slow, 16mps downloads on LTE and running gummycharged (thinking about going back to gingerbread leak)
    07-18-2011 07:16 PM
  13. Dirrk's Avatar
    They used to swap incredibles no questions asked....when I call for a replacement of this phone they want me to sit on hold then go to another phone and sit on the line with tech support...not going through that with a rooted handset. What issues are considered no questions asked replacement?
    If you are within the first 30 days go back to where u bought it or if purchased online then go into a corporate store. Else, call 1866-406-5154 its tech supports direct number. They will exchange the phone just tell them the device will not power on past the samsung screen. Sit on the phone and pretend to follow directions.
    07-18-2011 07:17 PM
  14. atlantar6's Avatar
    Switched from a Droid Incredible to this phone and let me say out of the box the charge was the biggest pos phone I've had yet. Plagued with random freezing, phone bogging down randomly, lost text messages, data dropping, slow camera and a number of irritating little quirks. Flashed it with the Altered Beast rom and it's a bit faster, the all the original problems remain. So sick of this about ready to lose my *** and trade for a thunderbolt.

    Should have kept my Droid Incredible.
    You got the wrong phone son
    07-20-2011 01:23 PM
  15. dubge's Avatar
    good luck with the TB if you think you are going to get a trouble free phone lol

    While the TB is a good phone it has its own set of problems, more then I wanted to deal with but I never rooted and ROMed the TB so it might be a different experience and the TB might be the phone for you if swapping out the charge doesnt help

    good luck either way
    07-20-2011 01:49 PM
  16. SoDev's Avatar
    I'm sure you can find someone on the Bolt forums willing to swap, but each of these phones have there own issues.

    Funny thing these days how all phones (even the same brand/model) don't seem to be created equal.
    07-20-2011 02:08 PM
  17. samsuck's Avatar
    You say you're rooted right? If so, why don't you just flash the stock odin images and then upgrade back to EE4, and re-root. Shouldn't take longer than 1 hour.
    07-22-2011 02:38 AM
  18. zman6900's Avatar
    you say you flashed the Altered Beast Rom, be sure to install the VooDoo Kernel also. That should take care of it.
    07-22-2011 02:55 AM
  19. MagicMountainMan's Avatar
    Honestly I have the same problems as the op, my Charge drops data constantly, battery life on 3g/4g is so bad I get about half a day max, the camera freezes just about every time I use it, and more. I've rooted, romed, flashed a new kernal, and just about pulled my hair out trying to get decent performance out of it and all I get in return is a random reboot or two...

    Funny thing is, my family all got Charges, and they each have their own set of issues. All in all I'm just counting the days until I can get my hands on a Bionic.
    07-22-2011 03:35 AM
  20. libertao's Avatar
    Honestly I have the same problems as the op, my Charge drops data constantly, battery life on 3g/4g is so bad I get about half a day max, the camera freezes just about every time I use it, and more. I've rooted, romed, flashed a new kernal, and just about pulled my hair out trying to get decent performance out of it and all I get in return is a random reboot or two...

    Funny thing is, my family all got Charges, and they each have their own set of issues. All in all I'm just counting the days until I can get my hands on a Bionic.
    Have you tried different ROMs? Have you tried underclocking?

    Are you planning to just ebay the Charge and pay full price for a Bionic??
    arctic388 likes this.
    07-22-2011 09:30 AM
  21. jpog's Avatar
    Hmm, I have had none of those problems..
    07-22-2011 11:35 AM
  22. Chris2183's Avatar
    Have you tried different ROMs? Have you tried underclocking?

    Are you planning to just ebay the Charge and pay full price for a Bionic??
    I drop data frequently as well. Is there a rom that fixes that?

    My camera used to freeze also but I found out that I was accidentally pressing the power button which locks the screen, they really should have used it as a shutter button instead of locking the camera.
    07-22-2011 01:19 PM
  23. MagicMountainMan's Avatar
    Have you tried different ROMs? Have you tried underclocking?

    Are you planning to just ebay the Charge and pay full price for a Bionic??
    Yeah I've been on Gummy and Altered Beast. Just today I updated to the newest GB Gummy ROM. I haven't underclocked though. I don't see why I should either.

    I'm going to most likely get a new Charge sometime soon, I'm on vacation currently so I can't. If that new Charge solves my problems, I'll keep it. If not, Ebay here I come!

    I'm not trying to hate on the phone, it's just that currently it isn't cutting it for me. I for one LOVE the screen. I don't know how long it's going to take me to get used to anything else... I also like the Gummy ROM so it will be sad to see that go.
    07-22-2011 11:02 PM
  24. papa54's Avatar
    Try swapping it out for a replacement, sounds like a lemon to me.
    heres my take on the droid charge..
    i had a fascinate and never could get the calls out or in to stabilize.. always missed portions of a word maybe even a whole sentence. the fassy took great pics and music for calls etc but the signal strength sucked bad..
    i called tech about it twice,, once before it took a swim in a sting ray tank..and once after the fassy showed it was water resistant..
    my secon call i was offered a droidx2 , my reply was that i did not want a snapdragon processor.. and ask if there was something newer and not something that would be ouitta date as soon as i got it.. so they offered me a droid charge.. i jumped on that.. i've had it 3 days so far and havent noticed any problems.. it acts like any other smart/dumb phone... last night it turned its self off.. i woke up checked for battery life and noticed it was off.. i did about 5 reboots from time to time as i loaded apps that i wanted and it leveled off no more shutting down..it appears to be stable and as far as 4g goes ..welp it wont work but i live in a fringe area...
    the charge will make/recieve calls much better and no garble in words..(seems some sim cards are defective, by verizons mouth and they will change them no hassles)

    Right Now Verizon is chomping at its bits trying to gain new customers and not lose existing customers so they will work with anyone so far.. also when i went from a 3g sammy to a 4g lte charge there was no extra charges for the step up... tech told me that there was a lot of repports in my area about the sammies and was more than happy to step me up.. also store manager had to go to his whatever and get a new sim card because they didnt send one with my charge..

    so yes i am sure i'll see some creaks and cracks and might even say the charge is garbage later but for now its the smartest thing i've done with Verizon...

    a point to everyone... the charge has a built in antenna,,,, read it in the specs.....
    the fassy has no built in antenna... thus a pisspoor signal..
    even after its swim,, the fassy was as good or maybe a tad better than before the swim but still a **** poor signal....

    i think me and this charge will get along just fine..
    oh there is one defect though... its a pre-installed game named "Lets Golf" it cost 5 bucks if ya want it.. so dont let yer fingers do the walking... it can not be removed... i have tried,,, i hate when someone or thing tries to push me anywhere or into anything... that game has got to go...

    but i love my charge.. perhaps you missed a step rooting etc...
    07-23-2011 07:46 PM
  25. radar320's Avatar
    I've had my charge for a week now and absolutely love it. I had bought a Droid X2 and returned it two days later because it was a terrible phone, at least 2 steps back from the Droid X I had and loved. When I went in for the charge, I was trying to decide between the thunderbolt and the charge. I had a friend who had a charge let me play with his phone and steered me away from the thunderbolt. Even the rep at verizon told me to stay away from the Thunderbolt. That has to tell you something right there. So, yes I would agree that you probably got a lemon.
    07-23-2011 08:04 PM
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