I have just had it. My current phone (Droid Charge #4) is just turning into crap. It won't keep a data connection, won't keep my email pushed to the phone, GPS takes forever to lock, it lags, battery lasts 4 hours, etc etc. When I was having trouble with DC #3, the tech on the phone told me that if I have any more trouble after I get this replacement that they would get me into a different 4G phone altogether. I've done all the tweaking of settings, the factory resets, reinstalled just a few apps very slowly to make sure they were ok, etc. Well, today was the final straw. My coworker came in with a Bionic and was showing it to me and I realized she had a full 4G connection (which lasted the whole day) while I had ZERO connection (not even 1x) the majority of the day. We had our phones side by side for comparison. Up until now I had been the only one with a 4G phone so I had no one to compare with. So now I know I have to replace the phone. Again.
So I called them today after deciding that the Razr would be a suitable replacement, but the rep on the phone insisted she could only send me an LG Revolution. Um.. WHAT?! It's not even a phone they sell on their site anymore! She insisted it's a "comparable" phone but when I questioned her on all the specs it was clear it wasn't.. I insisted it wasn't acceptable and that the only other phone comparable would be the Droid Bionic. So finally she relented. I wanted to just slap her. So glad I gave up my reliable blackberry to spend $300 to go through 11 months and 7 phones of crap. Someone please tell me THIS phone will finally be The One.
(Incidentally, it is 7 phones because before these 5 Charges I had 2 Thunderbolts. Don't even get me started on those..)
So I called them today after deciding that the Razr would be a suitable replacement, but the rep on the phone insisted she could only send me an LG Revolution. Um.. WHAT?! It's not even a phone they sell on their site anymore! She insisted it's a "comparable" phone but when I questioned her on all the specs it was clear it wasn't.. I insisted it wasn't acceptable and that the only other phone comparable would be the Droid Bionic. So finally she relented. I wanted to just slap her. So glad I gave up my reliable blackberry to spend $300 to go through 11 months and 7 phones of crap. Someone please tell me THIS phone will finally be The One.
(Incidentally, it is 7 phones because before these 5 Charges I had 2 Thunderbolts. Don't even get me started on those..)