1. Mikewired's Avatar
    I am on my second phone and calls are still garbled, are some people just putting up with this? I have a hard time understanding people, and I get comments that o am also hard to understand. what gives. I love the phone, I have also accepted that I will have to get a second battery. LTE is great!!! But right now my AT&T iPhone blows the charge away in voice quality. I have tried using the different vocoders, noise suppression on/off. I have three days left of my 14 trial period. I did have a vow tech support rep tell me that each phone exchange starts a new 14 day period, is this true?
    06-27-2011 10:49 PM
  2. dhp106's Avatar
    My phone quality is crystal clear. And loud. Often times I have to turn the volume down even outside. Maybe its Verizon in your area. Other reviews state great call quality also.

    Sent from my SCH-I510 using Tapatalk
    06-27-2011 11:02 PM
  3. AndroidXTC's Avatar
    What I find is when I talk to people using Blackberrys and IPhones I get garbled calls.
    Bravozero likes this.
    06-28-2011 07:20 AM
  4. ron.teed's Avatar
    Not just you.. same here. I'm in Atlanta. Friend has Charge as well, and has the same issues. I'm inclined to believe it's an Atlanta thing, as she is on her second phone, with the same problems.

    Love the Charge.. but really need resolution to this problem. It's a phone after all. I need it to work right. Especially after paying nearly $300 for it.
    06-28-2011 10:03 AM
  5. spymaxx's Avatar
    Is it just on 4G or does it happen on 3G as well? Have you checked?
    06-28-2011 10:12 AM
  6. Mikewired's Avatar
    It happens on 4g and 3g. Calls seem better when talking to a landline but only slightly. I have been on the phone last night and today with both vzw and samsung tech support. I had both tech support people call me on the charge and they both admitted their was a problem?? I called the local vzw store today and have an appt with one of the managers to see about a third swap....... we'll see.....
    06-28-2011 10:33 AM
  7. hawg57's Avatar
    My call quality sucks!! Just got the phone this past weekend but thinking about going back to my X!
    06-30-2011 01:01 PM
  8. mcbrett's Avatar
    Its your phone.
    06-30-2011 02:33 PM
  9. Bravozero's Avatar
    What I find is when I talk to people using Blackberrys and IPhones I get garbled calls.
    Lol... when I talk to people using Blackberry's or iPhone's I get hateful calls.

    Mikewired... my first Charge had call issues but the next two replacements were just fine. After returning for a refund and getting the phone from Costco, this model is perfect in every aspect so far.

    It could be the area you live in or, like me a few weeks ago, you're getting a bad batch of phones.
    06-30-2011 04:27 PM
  10. saillling4life's Avatar
    I have no problems with call quality here, if anything mine has improved, but it might be because i'm in a 3g area only.
    07-01-2011 10:13 PM
  11. Droid800's Avatar
    I have no issues with call quality, but my earpiece definitely is very peaky and rattles too much. I don't make too many calls so its not a huge deal, but it can still be annoying.

    Sent from my SCH-I510 using Tapatalk
    07-01-2011 11:31 PM
  12. AndroidXTC's Avatar
    I truly think its a system issue and not a handset issue. Some of my calls are crystal clear some are not. If all my calls were bad I would say it could be the handset. Like the header says 60% are garbled and that is about true for me as well. I notice the issue when its cell to cell more than cell to land line. Yesterday I talked to my friend in LA on his Blackberry and I really had to concentrate on what I was hearing to understand him. Two hours later I talked to my friend Linda in Detroit on her cell and the call was perfect and clear.
    07-02-2011 05:24 AM
  13. mtbtweety's Avatar
    Having the same issue. If I hang up and retry the call, it usually works. Think I'm going to head back to Costco to try another phone.....
    07-06-2011 09:30 PM
  14. hooskins's Avatar
    Never had a significant issue. 80 percent of stats are made up on the spot.
    07-07-2011 06:37 AM
  15. keatonandrew's Avatar
    I've had three phone calls since I got the phone (when it came out) where I had to call the person back as I couldn't understand them at all, there was a crazy layer of static over their voice when they talked. Calling back fixed the issue every time. I'm also in Atlanta, to the person that noted issues in this area.
    07-07-2011 12:25 PM
  16. kadiir's Avatar
    I'm only 11 days in but I haven't received any complaints and it sounds fine on my end. Since most of my calls are with my wife, rest assured I'd hear about it if there was a problem
    07-07-2011 12:46 PM
  17. dressagerider's Avatar
    I have only noticed this when speaking with one friend whom has a blackberry. Every other call (and I make a lot of calls) are crystal clear. I wonder if it is a blackberry issue or a blackberry/charge issue?
    07-08-2011 11:50 AM
  18. waterfrontmgmt's Avatar
    no problem with mine in 3g or 4g
    07-08-2011 12:57 PM