I have had the DNA since it came out, so this is not a replacement or a refub.
I have noticed in the past week that the battery is draining really quickly. I can go a whole day without my battery turning yellow and lately I have been having to charge it about 4 or 5 hours before I go bed. Today, I picked up my phone and the battery was in the red, after being off of the charger for only 4 hours and using it for 30 minutes. I attached it to the USB cord and plugged it into my laptop and the phone shut down after about 45 seconds of charging. I plugged the charger into the wall and waited about 10 minutes for it to get a little bit of a charge before trying to turn it back on. After pressing the power button for 15 seconds, it would vibrate and show the white "HTC" screen, then turn itself back off. This is all it would do. After 45 minutes, I tried turning the phone back on after unplugging it from the charger and it booted up just fine.
Just now, about an hour and a half after the first incident, I received a text and the phone shut itself down and will not turn back on, again. Last time I checked, the battery was at 34%. Again, I cannot get past the white HTC screen without the phone shutting itself back off. Also, I read that if you hold the power button down for 20 seconds, you will see three LED lights flash and this signals the phone to reset itself and boot back up. I've tried it and it didn't work.
Does it sound like the battery is going so dead so quickly that the phone will not power up?
I guess either way, whether it is the battery or some other defect, I'll have to take it to VZW. I REALLY don't want to do that. I REALLY don't want a refurb.
Has anyone experienced this? What had to happen to remedy the problem? Thanks in advance!!
I have noticed in the past week that the battery is draining really quickly. I can go a whole day without my battery turning yellow and lately I have been having to charge it about 4 or 5 hours before I go bed. Today, I picked up my phone and the battery was in the red, after being off of the charger for only 4 hours and using it for 30 minutes. I attached it to the USB cord and plugged it into my laptop and the phone shut down after about 45 seconds of charging. I plugged the charger into the wall and waited about 10 minutes for it to get a little bit of a charge before trying to turn it back on. After pressing the power button for 15 seconds, it would vibrate and show the white "HTC" screen, then turn itself back off. This is all it would do. After 45 minutes, I tried turning the phone back on after unplugging it from the charger and it booted up just fine.
Just now, about an hour and a half after the first incident, I received a text and the phone shut itself down and will not turn back on, again. Last time I checked, the battery was at 34%. Again, I cannot get past the white HTC screen without the phone shutting itself back off. Also, I read that if you hold the power button down for 20 seconds, you will see three LED lights flash and this signals the phone to reset itself and boot back up. I've tried it and it didn't work.
Does it sound like the battery is going so dead so quickly that the phone will not power up?
I guess either way, whether it is the battery or some other defect, I'll have to take it to VZW. I REALLY don't want to do that. I REALLY don't want a refurb.
Has anyone experienced this? What had to happen to remedy the problem? Thanks in advance!!