1. Daniel.Lynch's Avatar
    Okay guys I need help. Whenever I'm on a phone call, the proximity sensor doesn't seem to work properly ESPECIALLY outdoors. I have to be very very specific with how I hold my phone when I'm making a phone call. I can usually handle it so its not that big of an issue for me. However, whenever I give my phone to someone else to make a phone call they're constantly muting, calling other people, and ending the call with their face.

    What gives? I'm on ViperDNA but I had this issue with my last DNA and on stock with this DNA. Is there some sort of setting I can use to bypass the proximity sensor and have the screen ALWAYS OFF during phone calls until I press the unlock button?
    07-01-2013 01:50 PM
  2. Mikey D_PhD's Avatar
    While I haven't had this issue on my DNA, I did have it on my thunderbolt. My only solution was to hit the power button when I started a call to turn the screen off, then hit it again if I needed the screen. I was running stock on the thunderbolt, but I think my proximity sensor was shot.

    The one on my DNA has been very good, so far.
    07-01-2013 02:15 PM
  3. Daniel.Lynch's Avatar
    Hmm I'll try that.

    Sent from my HTC6435LVW using Tapatalk 4 Beta
    07-01-2013 03:14 PM
  4. pblakk's Avatar
    that's normal, you have to just turn off the screen using the power button.



    from my DNA
    07-01-2013 04:01 PM
  5. pblakk's Avatar
    Sounds also like your proximity sensor is bad. I'd get a replacement. I had a bad proximity sensor on an older HTC also.

    from my DNA
    07-01-2013 04:03 PM
  6. Daniel.Lynch's Avatar
    Sounds also like your proximity sensor is bad. I'd get a replacement. I had a bad proximity sensor on an older HTC also.

    from my DNA
    That's not what I wanted to hear:/ I've started pressing the lock button and I think that'll be good enough.

    Sent from my HTC6435LVW using Tapatalk 4 Beta
    07-01-2013 09:28 PM
  7. pblakk's Avatar
    That's not what I wanted to hear:/ I've started pressing the lock button and I think that'll be good enough.

    Sent from my HTC6435LVW using Tapatalk 4 Beta
    yeah it's annoying. it basically drove me nuts for a couple days before getting a replacement because the screen wouldn't turn off during calls and I'd hit all sorts of buttons.

    from my DNA
    07-02-2013 12:32 AM
  8. Daniel.Lynch's Avatar
    It turns off sometimes, but not all of the time. You guys think I should get my third DNA? :/
    07-02-2013 12:52 AM
  9. Mikey D_PhD's Avatar
    You can test the proximity sensor.
    From the dialer, *#*#3424#*#*. This will bring up the HTC testing menu. Choose p-sensor to test the proximity sensor.

    The proximity sensor is located in the top right of the phone, about 1/6 inch from the right of the Verizon logo.
    07-02-2013 06:49 AM
  10. Daniel.Lynch's Avatar
    You can test the proximity sensor.
    From the dialer, *#*#3424#*#*. This will bring up the HTC testing menu. Choose p-sensor to test the proximity sensor.

    The proximity sensor is located in the top right of the phone, about 1/6 inch from the right of the Verizon logo.
    That was interesting. It responded quickly and worked well. Weird.

    Sent from my HTC6435LVW using Tapatalk 4 Beta
    07-02-2013 03:12 PM

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