1. jl1252's Avatar
    Hello,

    I just got my replacement DNA due to an intermittent data connection. I would lose data connectivity completely and the only way to get it back was to restart the phone. Anyway, the replacement I was given has a couple of wierd things going on. First, it booted up in cryillic, then there was absolutley nothing on any of the home screens except the button that gets you to your apps.

    Then I noticed the kernel version is as follows: "3.4.10-ga02d2c6 root@abm018 #1 SMP PREEMPT." Is this normal? I don't recall this from my previous DNA and what makes me nervous is the word "root" in the description. Did I get a rooted replacement DNA? I tried google and got nothing. It just seems that I got a blank image with none of the standard icons, widgets, etc in their normal places and its going to be a PITA to get everything where I need it, not to mention if I ever do a factory reset for any reason and have to strt all over. This thing came straight from the supplier outside of verizon so maybe this is the way verizon gets them from HTC? Any insight would be helpful, and thanks in advnce.

    Jeff
    08-07-2013 02:57 PM
  2. mclarryjr's Avatar
    Download the application root checker in the market then run the app it should let you know. Do you have a SuperSu app? What is your software number? Not sure about the kernel just search for it on xda and it didn't get any results. Kinda sounds like it may have been rooted or maybe still is.
    08-07-2013 03:31 PM
  3. antilles76's Avatar
    I just checked my Kernel version and it's the same one you have. I'm still on my first DNA and it has never been rooted. I would maybe try a factory reset to see if it changes the home screens. Not sure if it will help, but it may.
    08-07-2013 03:41 PM
  4. jl1252's Avatar
    Ok, thanks guys. I will try a factory reset since Im kinda still at square one anyways. If it doesnt help I guess I will have to just instll everything manually...for giggles here are the other version numbers...

    hardware version 0003
    android version 4.1.1
    htc sense version 4+
    software number 2.06.605.1.710RD
    HTC SDK API level 4.63
    PRI Version 2.44_002
    PRL Version 15233
    ERI Version 5
    Baseband Version 1.01.04.0308
    Build Number 2.06.605.1 CL147796 release-keys

    Those numbers dont mean much to me but hope y'all can tell me something...thanks again

    jeff
    08-07-2013 03:55 PM
  5. antilles76's Avatar
    They match mine. Hope the reset helps. If it boots in a different language you can always change that in settings.


    Ok, thanks guys. I will try a factory reset since Im kinda still at square one anyways. If it doesnt help I guess I will have to just instll everything manually...for giggles here are the other version numbers...

    hardware version 0003
    android version 4.1.1
    htc sense version 4+
    software number 2.06.605.1.710RD
    HTC SDK API level 4.63
    PRI Version 2.44_002
    PRL Version 15233
    ERI Version 5
    Baseband Version 1.01.04.0308
    Build Number 2.06.605.1 CL147796 release-keys

    Those numbers dont mean much to me but hope y'all can tell me something...thanks again

    jeff
    08-07-2013 04:08 PM
  6. jl1252's Avatar
    Well, just wanted to update that a factory reset brought it back to stock form so all is well again. Thanks for all the quick replies...

    Jeff
    Daniel.Lynch likes this.
    08-08-2013 03:05 PM
  7. antilles76's Avatar
    Glad to be of assistance.

    Well, just wanted to update that a factory reset brought it back to stock form so all is well again. Thanks for all the quick replies...

    Jeff
    08-08-2013 03:39 PM

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