1. goodwill295's Avatar
    Hey everyone, i was wondering if anyone is going through the same troubles as me with my phone. Periodically, last night, my phone kept going into Dock mode like this:

    And it wouldn't charge at all.

    Later that night I noticed that i could put my phone into landscape mode while at the home screen and lock screen, which I've never been able to do before.

    Lock Screen

    And then right before I went to bed last night, my phone went into car mode and wouldn't charge...

    Has this happened to anyone else? This all happened before and after I updated to the newest firmware.
    10-08-2013 06:43 PM
  2. Jrocker23's Avatar
    Does it happen only when you try to charge it? If yes, then either the pins got messed up on the cord you use or the charging port on your phone is defective..

    Sent From My HTC One On Verizon...
    10-08-2013 06:48 PM
  3. goodwill295's Avatar
    No, it happens even when not charging at random times during the day.
    10-11-2013 12:05 AM
  4. zbradley19's Avatar
    I ran into the same issue... contacted HTC about it and they had me run through the following steps... everything is back to normal at this point as far as I can tell

    Please perform a wipe cache partition, see steps below:

    Make sure that Fastboot is not checked, in order for you to see this information, please go to Settings>Power>Fastboot

    With the phone turn off
    Please, Press and Hold Volume Down while your device is off
    Briefly tap the Power button until Hboot appears.(White screen with three android characters)
    Please, Tap Volume Down to highlight recovery
    Tap the Power button
    When you see a screen with a red triangle and an exclamation point hold Volume Up
    Please, Tap Power this will bring up the hidden recovery menu
    Tap Volume Down to highlight "Wipe cache Partition" (make sure to highlight this option)
    Please, Tap power to begin this process
    10-16-2013 01:41 PM
  5. JLO1976's Avatar

    Did you ever fix the problem with your phone? Mine just started doing the same thing a couple of days ago. It's driving me nuts because it is even interfering with my calls. Any help would be appreciated. Thanks! =)
    12-03-2013 01:25 AM
  6. bmnegre's Avatar
    Thank you! it worked. now if i can only get out of this USB Host mode issue. would you have some troubleshooting for it???
    06-17-2014 05:05 AM
  7. drbiker's Avatar
    I was able to fix mine by going into developer options and checking "USB debugging". Finally!
    06-30-2014 03:44 PM
  8. Jonathan Mangrum's Avatar
    Fix USB host mode

    She told me that the charging mode may need to be reset and gave the following instructions.

    1. Turn phone OFF
    2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
    3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
    4. After 2mins release the buttons and the phone should boot as normal.

    My phone is now charging normally.
    10-12-2014 11:20 AM

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