1. MrGr8's Avatar
    Has anyone else had this problem? If so can I do anything to fix it besides filing an insurance claim?


    Sent from my Dinc2 using Tapatalk 2
    04-27-2012 07:06 PM
  2. swenpro's Avatar
    Sorry, haven't had any such or other issues with my Dinc2

    Sent from my ADR6350 using Tapatalk 2
    04-27-2012 09:33 PM
  3. johnjuan's Avatar
    my buttons stopped lighting in portrait mode for a few hours then started working again. I would try manufacturer's warranty if possible. Good luck.

    update... My screen display went out completely! Went to verizon hoping to get Htc warranty but she said because of scratches on the case i'd have to use insurance. I could still receive calls becauseI knew where to swipe to answer. When I called Asurion they issued manufacturer warranty. Btw in direct sunlight I could barely see screen. But capacitive buttons where ok.
    05-05-2012 08:39 PM
  4. Maikai.Guy's Avatar
    Do they still work, even though they are not lit?

    Have you tried playing with the brightness? Could it be that the display has just auto-dimmed to the point where the buttons just seem like they went away?

    I'd try turning the brightness to 100% and see what happens
    05-06-2012 08:48 PM
  5. MrGr8's Avatar
    Update: The capacitive buttons just started working again. No clue what that was all about.

    Sent from my Dinc2 using Tapatalk 2
    05-07-2012 11:14 PM
  6. cheesesteakwit's Avatar
    I thought I had the same problem until I went in a dark room and then I could see the buttons lit up or turn up your brightness
    06-05-2012 01:20 AM
  7. snsethy's Avatar
    my buttons stopped lighting in portrait mode for a few hours then started working again. I would try manufacturer's warranty if possible. Good luck.

    update... My screen display went out completely! Went to verizon hoping to get Htc warranty but she said because of scratches on the case i'd have to use insurance. I could still receive calls becauseI knew where to swipe to answer. When I called Asurion they issued manufacturer warranty. Btw in direct sunlight I could barely see screen. But capacitive buttons where ok.
    My screen/buttons have been doing the same thing, I kept messing with it until it the screen turned on, but it's kind of jacked up. Now I wish I had left it broken. Although Verizon has in the notes that there are bright lines on one side and dark shadows on the other from the half second after I replaced the battery and powered up.
    07-12-2012 11:45 AM
  8. sjpritch25's Avatar
    Update: The capacitive buttons just started working again. No clue what that was all about.

    Sent from my Dinc2 using Tapatalk 2
    The only time that was happening was with the custom ICS ROMs. Do you have one of them installed or are you stock.
    07-12-2012 09:39 PM
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