1. killroy321's Avatar
    When your on a call, you flop the phone down and the screen goes from black, to lit up to view it or use the keyboard.
    My old Incredible 4 GLTE worked but my warranty replacement one wont do it.
    I cannot find an option for auto screen on or off during calls.
    I have looked every where for this type of option and cant seem to figure it out.
    I'm annoyed.
    I'm sure one of you Guru's knows what I'm doing wrong.
    01-21-2014 11:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have a screen protector on, or a bulky case that might be blocking the proximity sensor (which should be right near the front-facing camera)? Try taking those off. Also, make sure the glass in front of the proximity sensor is really clean.
    01-21-2014 11:52 PM
  3. killroy321's Avatar
    I have the same hard case on the back of the phone as I had on my last 4G LTE. I just transferred it when the replacement arrived.
    I do not have a screen protector and the glass is clean.
    Is there a setting in the phone or is this sensor defective?
    01-22-2014 10:19 AM
  4. B. Diddy's Avatar
    Not sure if there's a setting. On the Galaxy S4, you can turn the proximity sensor on and off in the Call Settings (which is part of the Dialer app), so check that out.
    01-22-2014 11:26 AM

Similar Threads

  1. How to change ringtone to ringback tone.
    By jrjones60 in forum Verizon LG G2
    Replies: 5
    Last Post: 11-23-2016, 03:10 PM
  2. LG G2: Can't connect to my home wifi all of a sudden
    By crazychris4124 in forum Verizon LG G2
    Replies: 8
    Last Post: 02-03-2014, 01:40 PM
  3. Can't make a 2nd call after disconnecting bluetooth
    By optimizt in forum Samsung Galaxy S3
    Replies: 2
    Last Post: 01-22-2014, 01:34 AM
  4. New to Forum New to Samsung
    By Mai Dvices in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 3
    Last Post: 01-21-2014, 11:19 PM
  5. Moto X: Wooden Backs Prone to Cracking?
    By richv77 in forum Moto X (2013)
    Replies: 3
    Last Post: 01-21-2014, 09:25 PM