1. kmknite8's Avatar
    Hello. My phone did an update and when it went to reboot it shut off and now wont turn on. No light's no nothing... even when plugged in it does nothing. Removed battery and tried resetting (held power and vol down), removed sd also. Its like its dead. Any info on this? Thank you
    01-23-2014 07:04 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That doesn't sound good. How long did you try holding the Power button down for? Sometimes it takes upwards of 10-15 seconds.
    01-23-2014 11:42 PM
  3. kmknite8's Avatar
    A good minute... verizon basicly said its dead..... and not from the update.. it was a coincidence he said...

    Posted via Android Central App
    02-02-2014 05:56 PM
  4. B. Diddy's Avatar

    Are you able to get a replacement under warranty, or are you due for an upgrade?
    02-02-2014 06:12 PM
  5. revsimba's Avatar
    pls my htc incredible 4g lte just shut down, and i can't restart it again
    05-02-2015 01:13 PM
  6. Rykk James's Avatar
    Remove the battery, wait ten seconds, put the battery back in and hold the power button for five seconds.
    07-02-2015 05:14 AM

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