elizabethdcs
New member
Issue with a faulty Unit. Need Help!
I pre-ordered my unit. Within a day, it was clear i have a bunk unit. Something is going on with the screen essentially. It will open and run programs, completely freeze up, dial phone, pick up phone calls. If you rest it on the table, you can sit back and watch all the programs open up, like a ghost is pressing the screen. NOT GOOD. Othertimes, it will work like a dream. I have app killers and there is no rhyme or reason to when the crazies kick in. Rebooting does nothing, have rebuilt system, etc.
I do know that this is a great product, and don't have another phone to switch to right now. Verizon is telling me that they can't do anything as they are out of stock. I waited forever for my incredible... i get that sometimes there is a faulty one in the bunch, but to wait a month is INSANE!!!
Wondering if anyone here has any technical suggestions and has any idea as to someone/number i could contact beyone regular customer service... I have given an ear full to everyone there.
I pre-ordered my unit. Within a day, it was clear i have a bunk unit. Something is going on with the screen essentially. It will open and run programs, completely freeze up, dial phone, pick up phone calls. If you rest it on the table, you can sit back and watch all the programs open up, like a ghost is pressing the screen. NOT GOOD. Othertimes, it will work like a dream. I have app killers and there is no rhyme or reason to when the crazies kick in. Rebooting does nothing, have rebuilt system, etc.
I do know that this is a great product, and don't have another phone to switch to right now. Verizon is telling me that they can't do anything as they are out of stock. I waited forever for my incredible... i get that sometimes there is a faulty one in the bunch, but to wait a month is INSANE!!!
Wondering if anyone here has any technical suggestions and has any idea as to someone/number i could contact beyone regular customer service... I have given an ear full to everyone there.