View Poll Results: Have you had a defective phone in which Verizon had to give you a replacement?

Voters
74. You may not vote on this poll
  • No - I love my phone. It functions as it should (minor bugs of course)

    68 91.89%
  • Yes - I think it's defective, but Verizon doesn't agree with me and won't give me a replacement

    2 2.70%
  • Yes - It's defective and Verizon agrees with me and has given me a replacement

    4 5.41%
05-18-2010 09:48 AM
28 12
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  1. sum spicy rice's Avatar
    Okay so many of us have already had our phone for almost a week now. Some have had defective ones and have gotten replacements.. others are happy with their phone.

    For future Incredible users.. they probably come to this website thinking "Wow so many problems with this phone.. Nevermind, I don't want it."

    But the reality is.. most people who are happy with their phones (haven't had defective ones) won't really say much about it. You always hear about the bad things and never the good things.

    I am putting up a poll to see if you are happy with your phone and it's not a defective one.

    If you have a defective one.. please post what was wrong with the original that made you swap out for a replacement from Verizon?
    05-05-2010 09:22 AM
  2. Joker35's Avatar
    i love my incredible! what a breath of fresh air from BB Storm. no more batt pulls.
    05-05-2010 09:23 AM
  3. mclarryjr's Avatar
    Everything is working just like it should
    05-05-2010 09:29 AM
  4. Strygun's Avatar
    Unfortunately, I can't tell if mine's defective or not. I've described in previous posts that my calls sounds very "tinny", but I can't decide if that's my phone or just the way the Incredible sounds.
    05-05-2010 09:29 AM
  5. sum spicy rice's Avatar
    Unfortunately, I can't tell if mine's defective or not. I've described in previous posts that my calls sounds very "tinny", but I can't decide if that's my phone or just the way the Incredible sounds.
    Hrm I should have put an option that said "It acts odd sometimes. I'm not sure if it's defective or not" or something
    05-05-2010 09:31 AM
  6. Limjelo's Avatar
    Love it! Everything is working beyond my expectations. Puts my Storm to shame.
    05-05-2010 09:34 AM
  7. VZWBB's Avatar
    Love it! Everything is working beyond my expectations. Puts my Storm to shame.
    I have to agree..
    05-05-2010 09:38 AM
  8. ShannonDavis's Avatar
    After finding the compact qwerty keyboard, I won't miss my Storm 1 at all. The Incredible is living up to the hype. Very glad I switched.
    05-05-2010 09:46 AM
  9. anon(18516)'s Avatar
    I'm loving my Droid Incredible. I do NOT miss my Blackberry Storm 1 (especially the battery pulls) and as a big Mac fan I no longer have iPhone envy because the DI is such a better phone and I absolutely love it's customization.
    05-05-2010 10:04 AM
  10. NVR2ND's Avatar
    Very happy with the phone. Ther are some quirks after living the different BB's for 3+ years(on and off).
    05-05-2010 10:26 AM
  11. eazid's Avatar
    No issues here from day one. Very nice and perfect. Battery life is good to. Not the best. But 13 hours is good for me before a charge.
    05-05-2010 11:39 AM
  12. eazid's Avatar
    Oh. And no bugs. Haven't experience any at all.
    05-05-2010 11:40 AM
  13. krispy_mobile's Avatar
    No poll option for My phone had bugs and best buy replaced it no questions asked. That's what I did with my first HTC I as all callers sounded under water and ends of words/sentences were getting cut off.
    05-05-2010 12:20 PM
  14. bobstudent3's Avatar
    Mine acts funny when it's charging and I'm talking on the bluetooth. The screen will keep trying to turn off by itself. I think it's a software thing. The screen turns off automatically during a phone call when you hold it next to your face to save battery life. There's hardware that physically senses when you hold it next to your face.

    Obviously, when you use bluetooth, you don't hold the phone up next to your face to talk, but the screen will turn off by itself to save battery life anyway. I'm not sure how it's programmed to trigger turning off the screen in this instance. For some reason, it doesn't compute that I'm using other functions on the phone while talking on bluetooth and it wants to turn off the screen.
    05-05-2010 12:20 PM
  15. anon(7436)'s Avatar
    I'm loving my Droid Incredible. I do NOT miss my Blackberry Storm 1 (especially the battery pulls) and as a big Mac fan I no longer have iPhone envy because the DI is such a better phone and I absolutely love its customization.
    Right here.
    05-05-2010 12:53 PM
  16. sum spicy rice's Avatar
    Mine acts funny when it's charging and I'm talking on the bluetooth. The screen will keep trying to turn off by itself. I think it's a software thing. The screen turns off automatically during a phone call when you hold it next to your face to save battery life. There's hardware that physically senses when you hold it next to your face.

    Obviously, when you use bluetooth, you don't hold the phone up next to your face to talk, but the screen will turn off by itself to save battery life anyway. I'm not sure how it's programmed to trigger turning off the screen in this instance. For some reason, it doesn't compute that I'm using other functions on the phone while talking on bluetooth and it wants to turn off the screen.
    Well your screen is set to timeout after a certain time.. and if you're using bluetooth.. the screen isnt being used.. so it turns it off to save battery.. now if u're using bluetooth and doing stuff on your phone.. the screen should NOT turn off while u're touching/using it.

    When you place the phone next to your face during a call.. there is a sensor that knows this and turns the screen black to save battery.. as soon as you move it away from your face. .the sensor knows this and lights the screen back up
    05-05-2010 12:56 PM
  17. pheatton's Avatar
    Very happy with mine. Going to pick up the 1750 battery though. Also coming from a Moto DROID I still like the Incredible better.
    05-05-2010 01:14 PM
  18. bobstudent3's Avatar
    Well your screen is set to timeout after a certain time.. and if you're using bluetooth.. the screen isnt being used.. so it turns it off to save battery.. now if u're using bluetooth and doing stuff on your phone.. the screen should NOT turn off while u're touching/using it.

    When you place the phone next to your face during a call.. there is a sensor that knows this and turns the screen black to save battery.. as soon as you move it away from your face. .the sensor knows this and lights the screen back up
    That's what I had read about the hardware too.

    If I'm on bluetooth and surfing the web at the same time (through wifi), the screen will turn off by itself sometimes. It doesn't do it all the time, but when it happens, I can be actively touching the screen and it will still turn off by itself. If I hit the power button to turn the screen back on, it will turn on for several seconds and then turn off again, even while I'm actively touching the screen. Then it becomes an endless cycle of hitting the power button, the screen turning off by itself, hitting the power button again, and the screen turning itself off. I usually give up after several tries at keeping the screen active. Once the call is ended, everything returns to normal.
    05-05-2010 01:26 PM
  19. hcole623's Avatar
    I've seen a few others mention this problem but no clear fix or theories. During voice calls the earpiece sounds distorted (buzzes) at certain pitches, similar to a blown speaker. It's not THAT bad but is definitely annoying me. Hope its a network thing and not my phone. Anyone else have this happening?
    05-05-2010 01:28 PM
  20. sum spicy rice's Avatar
    That's what I had read about the hardware too.

    If I'm on bluetooth and surfing the web at the same time (through wifi), the screen will turn off by itself sometimes. It doesn't do it all the time, but when it happens, I can be actively touching the screen and it will still turn off by itself. If I hit the power button to turn the screen back on, it will turn on for several seconds and then turn off again, even while I'm actively touching the screen. Then it becomes an endless cycle of hitting the power button, the screen turning off by itself, hitting the power button again, and the screen turning itself off. I usually give up after several tries at keeping the screen active. Once the call is ended, everything returns to normal.
    oh wow. yeah that's not normal.. especially if you're actively using the screen and it goes blank. weird
    05-05-2010 01:32 PM
  21. bobstudent3's Avatar
    oh wow. yeah that's not normal.. especially if you're actively using the screen and it goes blank. weird
    I found out what caused the issue! If you're on bluetooth, the phone is still using the light sensor to turn off the screen (which is the way it knows to turn the screen off when you're on the phone and hold it against your ear).

    While you are using a bluetooth headset during a phone call, wave a finger over (without touching the phone) over the light sensor. The screen will turn off. The location is such that if you accidentally cover the light sensor and then you start reaching for the power button to turn the screen back on, you will keep tripping the light sensor to turn off the screen.

    At least the phone is smart enough to turn off the light sensor when you are on speakerphone. I'm not quite sure how to easily switch back and forth from bluetooth and speakerphone during a phone call though.
    05-13-2010 08:02 PM
  22. wesrodz's Avatar
    My T came off, I went to Verizon and they gave me a brand new battery door. I need to make a second visit because I am experiencing horrible sound quality...sentences being cut off, and general static.
    05-13-2010 08:33 PM
  23. Scout_313's Avatar
    I haven't had any problems whatsoever with my phone. Absolutely love it.
    05-13-2010 08:47 PM
  24. Blackberry_Lou's Avatar
    Picked my first Incredible up at Best Buy on launch coming from the BB Storm 9550 it was night and day was absolutely blown away by android and the device. Had to return my first one because I notice an abnormal "fuzz" sound when music was very low or I had it on speaker phone. The replacement is working A ok and I couldn't be happier...Android for life lol
    05-13-2010 10:21 PM
  25. SeanNYC76's Avatar
    Both me and my dad are having problems with our incredibles...what is really alarming to me is that so many people are saying yea....my FIRST ONE had issues, and the 2nd/3rd is better! Makes u wonder just how many have been returned..
    05-13-2010 10:40 PM
28 12
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