I hope this is the best place to post if not let me know?
I think my issue best fits it this thread seeing it also has to do with dropped calls.
Okay, I have been with TM for 9 years now. I had a Nokia flip phone for 8 years that worked perfect. No dropped calls to really even worry about and excellent reception. I had to replace it because I could not get a battery for it. So I got the Galaxy S 4g phone. That very week I had dropped calls so TM replaced the phone. I kept on having dropped calls so I got a new sim card but it did not help at all. TM emailed me the Samsung Kies mini with instructions (gingerbread update).
After the update my Bluetooth would disconnect and reconnect all day long (the phone is only like three feet away from me) and I had more dropped calls, TM had me try another type of sim card. This sim card would improve Wi-Fi calling seeing that I have to use Wi-Fi to make calls. The Wi-Fi quality is really bad, regardless of this so-called new type of sim card that is to improve Wi-Fi calling.
TM gave me another replacement; it also had the gingerbread update and still dropped calls and Bluetooth dilemma, phone locks up and reboot on its own, did a master reset. I thought that the Bluetooth was bad so I got a new one. Still had dropped calls and Bluetooth would disconnect and reconnect, so it was not the Bluetooth, it is driving me mad another master reset total three times!!!!!
The service was so bad that in some cases I was not even capable of calling Customer Care, calls would drop.
TM got me a signal booster for my home, made no difference at all.
When I am on a call or receiving a call through Wi-Fi the other party cannot understand half of what I am saying to them and vice versa.
Possible solution:
I say very carefully possible. This is Not a long term fix as we all pay for normal working service term.
Google Voice!!!
Yes I got Google Voice, seeing I make 85% of my calls from home. Now when I call my Google Voice using my cell phone over Wi-Fi (free calling) and enter the number that I want (should not have to this but it work much better) to call and WOW, crystal clear connection.
When someone calls me through TM tower I ask them to call my Google Voice and am tolled it is much better than before. WAY IS THIS???
Can anyone explain way it works better over Google Voice and yes on top of that over Wi-Fi??? Does TM have that big of a problem with reception that I have to use Google Voice to make and receive calls when at home???
Anyone give us your input on this.