View Poll Results: After testing your device, like in the car AND surface video, do you have any issues?

Voters
127. You may not vote on this poll
  • Yes - Just like the video

    36 28.35%
  • No - Mine is perfect

    76 59.84%
  • Sometimes, just not as bad as in the video

    15 11.81%
08-13-2010 11:59 AM
70 123
tools
  1. rinnr1's Avatar
    we will see what's coming down the road for VZW!!
    05-19-2010 02:21 PM
  2. igl007's Avatar
    Hello everyone,
    I just wanted to thank the entire community for taking a honest look at this. I really appreciate 'most' of the comments on the different forums. A lot of them have led to valid work-arounds. On the flip side it's been interesting seeing the comments that refer to me as a zombie, troll, Apple fan boy and retard. Oh well, I guess I asked for it. However I can honestly say that stirring up trouble was the last thing I wanted to do. For the record, I absolutely LOVE this phone. For some reason people see the video and think I hate the phone or hate android. I did not do these tests because I could or could not "live with the problem". The scale and scope of this problem, and how it might or might not effect each person seemed totally irrelevant. I simply did the tests to point out the flaw and thus find a fix, either through HTC or through the community, hence giving everyone a better phone. I sincerely apologize if this has upset some people. That was not my intention.
    -Igl007
    05-19-2010 03:55 PM
  3. heavensblade23's Avatar
    No problem, thanks for bringing it to everyone's attention.
    05-19-2010 04:01 PM
  4. rinnr1's Avatar
    I found out last night my Storm does the same thing it was sitting on my couch and the screen would not work at all when I was trying to check a text message unless I touched the side or picked up the phone.

    It worked on my coffee table, pack of gum, napkin but not my couch.. Maybe I should try all those while they are my couch too because when I was placing it on different surfaces those surfaces were on my coffee table.
    05-20-2010 01:07 PM
  5. jdazzr's Avatar
    i was noticing tonight that my phone did this. tryin to use it on the couch. its done it before but i thought nothin of it. after reading this thread pointed out by Night Train (thank you) i got to thinkin if this problem and the qiuck sharp decline in battery life are connected? a "grounding issue" , right away i think of the flow of power. maybe its having trouble charging and not reaching full charge? the hot battery thing? idk. im new to all this smartphone stuff. im probably way off

    but i have a sharp decline in battery life (100%-90%) within 20-30min of unplugging from a full charge (while not using it) & i have an unresponsive (not grounded) screen. anybody else have both....?
    05-26-2010 12:57 AM
  6. TBolt's Avatar
    but i have a sharp decline in battery life (100%-90%) within 20-30min of unplugging from a full charge (while not using it) & i have an unresponsive (not grounded) screen. anybody else have both....?
    Both my Incs (original & new replacement) have the sharp drop in battery. I go through the first 10% of battery in no time - just a symptom of the bigger battery issue, I guess.

    I have to ground both devices in certain situations. Not worried about it.
    05-26-2010 03:48 AM
  7. Jascias's Avatar
    Ok gave this a shot myself, an I didn't have the issue. It did get me to thinking tho. I have a Samsung 5271 TV, that the only way you can turn it on is by touch. Whats funny is that I can turn it on fine, but the touch won't recognize my cousin's input for whatever reason.

    So I did the styrofoam issue with him.........touch input work's fine for me......but for him, his input is not recognized. He thought I was playing a trick on him. I just laughed at him and told him it was cause I eat HolyGrain cereal. I highly doubt its a phone issue after the OP's video shows he has 2 replacement phones with the same issue.


    My theory: Styrofoam can carry static electricity an I believe this may have something to do with it. Some touch screens recognize electric impulses, and someone with a high resistance to static electricity could be the cause. Positive and negative static charges can be in a lot of materials.

    For my next experiment, I'm going to pour water into a plate, place my Incredible in it. and see if it responds .
    05-26-2010 08:58 AM
  8. rpfarrah's Avatar
    ...snip!
    ....For my next experiment, I'm going to pour water into a plate, place my Incredible in it. and see if it responds .
    OMG!
    05-26-2010 10:51 AM
  9. VZWBB's Avatar
    I hope you mean under it, and not into it...lol.

    If not, you might as well just give it to one of those waiting for thier phone in the shipping thread, so they can stop posting! lol
    05-26-2010 11:56 AM
  10. Lexus One's Avatar
    Yes, mine behaves like the videos also. But should I go through the hassles of getting a replacement? If there is a fair chance that I will get another one that does the same thing...hmm...tough call.

    It does make me wonder what's going on with these phones that act up. There are apparently a large quantity of phones that don't do this - according to the polling.

    Are they really defective? I hope we hear back from VZW or HTC on this... But I'm sure we'll only hear what they want us to hear.
    06-05-2010 06:42 PM
  11. bjgdal's Avatar
    I haven't had a problem with this particular issue..I use the phone while it sits on my desk often and it seems to work fine. However, this morning I had a problem with the phone just basically freaking out. While typing a email reply it was flickering like crazy. Would get steady. Then later on internet it started scrolling back to the top of the page on its own, selected a link and went to that page on its own. I shut it down, restarted, back to internet same page and scrolled down then it scrolled to top on it's own and wouldn't let me scroll down. Other stuff has worked fine this AM. I removed two apps I had put on last night to see if that helps. Will clean screen and see how it goes. But thoughts are welcome.
    06-12-2010 09:18 AM
  12. VZWBB's Avatar
    I haven't had a problem with this particular issue..I use the phone while it sits on my desk often and it seems to work fine. However, this morning I had a problem with the phone just basically freaking out. While typing a email reply it was flickering like crazy. Would get steady. Then later on internet it started scrolling back to the top of the page on its own, selected a link and went to that page on its own. I shut it down, restarted, back to internet same page and scrolled down then it scrolled to top on it's own and wouldn't let me scroll down. Other stuff has worked fine this AM. I removed two apps I had put on last night to see if that helps. Will clean screen and see how it goes. But thoughts are welcome.
    I would also try working the trackpad, clicking it, blowing air around it, cleaning it etc to see if it has any effect. I think it has worked for some.
    06-12-2010 09:31 AM
  13. igl007's Avatar
    I recently flashed to Froyo on my Incredible and was pleasantly surprised to see that the "Unresponsive Screen" problem has been completely fixed. I tried it on 2 incredibles that suffered the problem and both responded as they should! Thanks to everyone that helped to bring this to the attention of HTC, and Google...
    So happy flashing!
    08-09-2010 02:54 PM
  14. TBolt's Avatar
    That's good news. We *****ed on HTC's forum -- glad they listened.
    08-09-2010 03:29 PM
  15. hakoreh's Avatar
    I haven't had a problem with this particular issue..I use the phone while it sits on my desk often and it seems to work fine. However, this morning I had a problem with the phone just basically freaking out. While typing a email reply it was flickering like crazy. Would get steady. Then later on internet it started scrolling back to the top of the page on its own, selected a link and went to that page on its own. I shut it down, restarted, back to internet same page and scrolled down then it scrolled to top on it's own and wouldn't let me scroll down. Other stuff has worked fine this AM. I removed two apps I had put on last night to see if that helps. Will clean screen and see how it goes. But thoughts are welcome.
    yeah i've been having that problem more frequently lately. i just restart my phone but it is annoyinmg
    08-10-2010 08:40 AM
  16. belogical's Avatar
    I recently flashed to Froyo on my Incredible and was pleasantly surprised to see that the "Unresponsive Screen" problem has been completely fixed. I tried it on 2 incredibles that suffered the problem and both responded as they should! Thanks to everyone that helped to bring this to the attention of HTC, and Google...
    So happy flashing!
    good news! i didn't have the issue at all on my 1st phone. my replacement does have the issue, and it's annoying. just one more reason to want froyo!
    08-10-2010 09:02 AM
  17. dyastrab's Avatar
    I got a GTMax cheap spare charger from Amazon for my Incredible. I plugged it in yesterday. After about an hour I noticed that while it was charging, my screen became almost completely non responsive. I could see the widgets on my main screen but the screen stopped responding to taps. I pulled out the Incredible and the screen became responsive again. Everything seems to be working - the screen is fine, sound is fine. Other charger I have did not cause a problem. I threw out the charger but now am nervous that I somehow screwed up the phone. I'm still in my 30 day period with Verizon. What do you think I should do?
    08-12-2010 11:39 AM
  18. rpfarrah's Avatar
    FWIW, Froyo seems to have fixed this issue on my DI.
    08-13-2010 10:28 AM
  19. bunjy's Avatar
    Yep. Reports on the forums seem to indicate that Froyo fixes this issue on the Incredible. We need an official release!
    08-13-2010 11:22 AM
  20. dyastrab's Avatar
    No joke. We should really be a priority for Froyo release.

    (But I'm happy I can rest easy that it's a software issue and that I didn't damage my Dinc).
    08-13-2010 11:59 AM
70 123
LINK TO POST COPIED TO CLIPBOARD