1. Kylazin's Avatar
    Hey everyone,

    I had a question about the phone's build quality. I noticed today that my side rocker button is loose. It moves ever so slightly up and down. Is it supposed to be like that? Or is my phone buttons broken? The buttons still work but I want to know if I should get a new phone.

    Thanks everyone.
    05-07-2010 06:37 PM
  2. krelvinaz's Avatar
    Mine seems pretty solid. Don't use it much though.
    05-07-2010 06:38 PM
  3. Kylazin's Avatar
    Yeah, I don't use it much either, but since the phone is so new, I don't want to accept a sub-par product. It just slides around a little, there isn't really that much wiggle room for it.
    05-07-2010 06:46 PM
  4. VZWBB's Avatar
    If it is that noticeable, why not go into a store, see if their phones are the same or different and if they are different and it bugs you that much, ask for help with a replacement?

    The only downside is you may have to pay an asurian fee and get a refurb phone, but it may fix your issue. Of course with the phone being so new, maybe they will give you a new one? Can't hurt to ask?
    05-07-2010 09:30 PM
  5. Kylazin's Avatar
    No one else wants to add any input? I don't want to go too Verizon for a non-issue.
    05-07-2010 09:31 PM
  6. Qazme's Avatar
    Since nobody can hold your phone it's hard to offer advice either way. But if I wasn't satisfied with what could be a build quality issue I would swap it out for another one. Mine and the other two I have held seem pretty rock solid and don't noticeably move at all.
    05-07-2010 10:11 PM
  7. Kylazin's Avatar
    Thanks guys. I'll go to a store tomorrow and check out the models they have there. I'm a bit OCD, so I may be freaking over something very minor.
    05-07-2010 11:11 PM
  8. Groucho's Avatar
    If it is that noticeable, why not go into a store, see if their phones are the same or different and if they are different and it bugs you that much, ask for help with a replacement?

    The only downside is you may have to pay an asurian fee and get a refurb phone, but it may fix your issue. Of course with the phone being so new, maybe they will give you a new one? Can't hurt to ask?
    Just wondering, why would he have to pay the insurance fee? This is a brand new phone still under full warrenty. If there are a lot of refurbs around I'd like to know where they came from just a week after release. I guess they could be refurbing the review devices but even that seems like a stretch.
    05-07-2010 11:56 PM
  9. Groucho's Avatar
    If it is that noticeable, why not go into a store, see if their phones are the same or different and if they are different and it bugs you that much, ask for help with a replacement?

    The only downside is you may have to pay an asurian fee and get a refurb phone, but it may fix your issue. Of course with the phone being so new, maybe they will give you a new one? Can't hurt to ask?

    Just wondering, why would he have to pay the insurance fee? This is a brand new phone still under full warrenty. If there are a lot of refurbs around I'd like to know where they came from just a week after release. I guess they could be refurbing the review devices but even that seems like a stretch.
    05-07-2010 11:58 PM
  10. Qazme's Avatar
    You wouldn't you would still be under the 30 day deal right now......plus the warranty.
    05-08-2010 01:07 AM
  11. sectachrome's Avatar
    If its like mine is, youre more than a little bit OCD. But who knows, maybe it is busted.
    05-08-2010 01:11 AM
  12. g77rvd's Avatar
    If it is that noticeable, why not go into a store, see if their phones are the same or different and if they are different and it bugs you that much, ask for help with a replacement?

    The only downside is you may have to pay an asurian fee and get a refurb phone, but it may fix your issue. Of course with the phone being so new, maybe they will give you a new one? Can't hurt to ask?
    would have to agree with just checking out others in the store
    05-08-2010 03:52 AM
  13. Jasonrj's Avatar
    Mine does the same thing, not a big deal to me though.
    05-08-2010 05:15 AM
  14. Kylazin's Avatar
    If its like mine is, youre more than a little bit OCD. But who knows, maybe it is busted.
    I know. I notice every minute problem, and sometimes they aren't really problems at all, I just think that they are. I better like being safe than sorry when it comes to me electronic products. :o
    05-08-2010 08:03 AM
  15. shatiek's Avatar
    Mine is pretty stiff. Just checked it.
    05-08-2010 08:19 AM
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