1. LBTRS's Avatar
    My daughters incredible is having an issue where the Y key will not function on the stock keyboard or while using swiftkey x. You have to turn the phone into landscape mode to be able to type a Y. Any idea what could be causing this? Is it possible for a specific portion of the touch screen to not work? No visible damage and phone has the latest OTA update from a couple days ago (had this problem before the OTA so it's not being caused by the latest update.

    Thanks for any insight.
    11-22-2011 03:54 PM
  2. iBowToAndroid's Avatar
    My daughters incredible is having an issue where the Y key will not function on the stock keyboard or while using swiftkey x. You have to turn the phone into landscape mode to be able to type a Y. Any idea what could be causing this? Is it possible for a specific portion of the touch screen to not work? No visible damage and phone has the latest OTA update from a couple days ago (had this problem before the OTA so it's not being caused by the latest update.

    Thanks for any insight.
    That's very odd- the individual touch sensors are larger than 1 key on the keyboard, so generally you would see more keys affected than just the Y. Any other times that you notice non-responsiveness from the keyboard?
    11-23-2011 10:55 PM
  3. LBTRS's Avatar
    That's very odd- the individual touch sensors are larger than 1 key on the keyboard, so generally you would see more keys affected than just the Y. Any other times that you notice non-responsiveness from the keyboard?
    Nope, everything else works fine as well as both keys on either side of the Y key (U and T). It is just the Y key on any keyboard we try while in the portrait mode. Turn it to landscape is the only way to type a Y.

    Appreciate any help. Thanks.
    11-27-2011 04:08 PM
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