1. Diane253's Avatar
    I get my voice mail messages forwarded to my Incredible. I am unable to play them. I can however play other wav files. the vm wave files play ok on a pc. My phone co provider that sends the vm messages and Verizon wireless as well as HTC are all of no help. anyone have any ideas?
    06-03-2010 12:49 AM
  2. mobiledevice's Avatar
    Ya same deal here. What gives?
    06-03-2010 12:58 AM
  3. gmanvbva's Avatar
    08-10-2010 01:34 PM
  4. santinelli's Avatar
    The reason is the format your PBX is sending the WAV file in... There are different types of wav's, and I know I have ALWAYS had problems with wav files from Asterisk PBX's.

    This has been around a Loooong time, even an issue on my previous blackberries.

    08-10-2010 01:45 PM
  5. gmanvbva's Avatar
    Yes. It depends on how they are encoded... but (for some; including me) these wav files played perfectly prior to 2.2
    08-10-2010 04:18 PM
  6. santinelli's Avatar
    Yes. It depends on how they are encoded... but (for some; including me) these wav files played perfectly prior to 2.2
    Ah, wish they had for me, something I've been battling with for several years now... I PROBABLY could have just changed how the voicemail was being sent out, but never gave it a try..
    08-10-2010 07:36 PM
  7. awcruse's Avatar
    I am getting the same issue since 2.2 update. ANyone find an answer yet?
    Who should I call for help? Verizon?
    10-08-2010 05:00 PM
  8. kprogebin's Avatar
    Just buy Remote Wave from the Market. Works perfectly for me.

    UPDATE: Just checked the market - price dropped to 99 cents! Better than the $2.98 I paid for it..
    10-08-2010 05:51 PM
  9. rayk872's Avatar
    Just recieved the new upgrade to the os for the HTC Incredible and finally my .wav files from my Voicemail System are playing again.
    11-15-2010 08:06 AM
  10. rayk872's Avatar
    the new os update has fixed the .wav file playback issue!
    11-15-2010 08:08 AM
  11. Diane253's Avatar
    nope. Still does not work here. Verizon land line is sending my voice mails to my gmail account on my HTC. when I attempt to preview the file it still says file type not supported. HTC says not their problem. Verizon land line says VZ wireless problem, and Verizon Wireless says it a Verizon land line co problem. Still not able to get off this merry--go round
    07-10-2011 06:35 PM
  12. blastncast's Avatar
    I use an app called WavePlayer by Dennis Lockshine, cost $1 and I have no problems with VM coming from my exchange now. I have used this app with any files that I have ran into problems with and it has opened them all.
    07-11-2011 04:23 PM
  13. brfranz's Avatar
    WavePlayer doesn't appear to exist anymore. I found one called RemoteWave that's free and seems to work for me.
    10-18-2011 04:07 PM
  14. tinmannick's Avatar
    ^ Second that. Remote Wave works for me too. Thanks for the help.
    10-27-2011 10:40 AM